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USFloors Natural Cork New Earth Collection: Veneta Alba High Density Cork 40NE34016

USFloors Natural Cork New Earth Collection: Veneta Alba High Density Cork 40NE34016

Product ID: 34657

Availability: Typically Ships In 5 - 7 Business Days
Regular Price: $7.49
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24.49 SQ FT PER CARTON
Quantity:
SQ FT Carton(s)
Approved Subfloor: Wood or Concrete
Carton Coverage: 24.49 sq ft
Color: White
Color Name: Veneta Alba
Colors: Oats,Pecan,Seaside
Description: High Density Cork
Dimensions: 35.63" L x 4.12" W x 0.41" T
Finish Type: Endura AR UV-Cured Finish
Finish Warranty: Lifetime Residential/5 Years Light Commerical
Installation Method: Click / Float
Length: 35.63
Locking: Drop & Lock Glueless Installation
Manufacturer: USFloors Natural Cork
Manufacturer SKU: 40NE34016
Style Name: New Earth Collection
Thickness: 1/2"
Where to Install: On, Above or Below Grade
Width: 5"
FEATURES
BENEFITS
  • Environmentally Friendly Flooring
Natural Cork flooring is environmentally sustainable, non-toxic and healthy for your home.  Meets European E1 Standard for Low Formaldehyde Emissions.
  • Microban® Protection
Microban® antimicrobial protection is built right into your floor preventing the growth of bacteria, mold and mildew - ensuring your floors and family stay healthy.
  • JointShield Protection
Moisture repelling edges on your cork flooring protect your floor against accidental spills and frequent mopping. Once installed the edges of the cork panels are completely sealed and watertight.
  • Floating Installation
 
 
Glueless locking system makes your floating, cork floor easy to install.  Square edges and ends, protected with JointShield, give your flooring a seamless appearance.
 
 

Installation Guidelines for Natural Cork & Corkoleum Glueless "Clic" Floating Floors
 
If the following instructions leave any unanswered questions or if additional information is required, please call Natural CORK, Inc. toll free at 800-404-2675 (706-733-6120).  You must read and understand these instructions completely before beginning installation.  Responsibility for the suitability of Natural CORK Floating Floor and accompanying products for each individual installation cannot be assumed by Natural CORK, since Natural CORK has no control over the installer's proper application.  Should an individual plank be doubtful as to appearance or dimension the installer should not use this piece.  Natural CORK will send replacement in a timely fashion.
 
Cork is a natural product.  Just like wood, cork parquet tile and plank will vary in shade or pattern definition.  Also, while not as prevalent as with wood, cork is subject to the normal behavior of minor expansion during periods of high humidity and minor contraction during periods of low humidity (usually the heating season).  With cork floating floor, expansion and contraction can be kept to unnoticeable levels by stabilizing the building through temperature and humidity control, allowing for proper acclimatization of the product prior to installation, and providing the recommended expansion space mentioned below.
 
Installation of floating floor is not recommended in bathrooms or in areas with high moisture concentration.
 
INSTALLATION ON CONCRETE SUBSTRATE:  Natural CORK Floating Floor can be installed over concrete that is above grade, on grade or below grade.  Concrete substrates are required to be sound, smooth and level.  Tolerance of level must be within 1/8" in 10'.  Check concrete slab for moisture with Calcium Chloride moisture test.  Moisture content cannot be more than 3 pounds per 1,000 sq. ft. per 24 hours.  Fill any low spots with Portland based leveler and scrape any high spots.  Before installing Natural CORK Floating Floor, cover concrete floor with 6 mil polyethylene sheets, run up the wall 3", overlap seams 8", and tape the sheets together.  Install plank over this moisture barrier.  More information on moisture testing can be obtained at www.nofma.org/installtion1.htm  Before installing Natural CORK Floating Floor, cover concrete floor with 6 mil polyethylene sheets, overlap seams 8" and tape the sheets together.
 
INSTALLATION ON UNDERLAYMENT-GRADE PLYWOOD AND MAN-MADE BOARD SUBSTRATES:  Subfloor must be clean and level.  Fill any low spots with appropriate filler and sand any high spots.  Tolerance of level must be 1/8" in 10'.  Subfloor must not exceed 14% moisture content (electrical resistance method).  Check basements and under floor crawl spaces to be sure they are dry and well ventilated to avoid damage to planks caused by moisture.For buildings with crawl spaces, Natural CORK recommends use of 6 mil polyethylene sheeting as ground cover over the earth.
 
IN-FLOOR RADIANT HEATING SYSTEM:  With radiant heat, heat source is directly beneath the flooring, so flooring may gain moisture or dry out faster than in a home with conventional heating system.  For this installation, once slab has cured, turn heat on, regardless of season, and leave it on for at least 5 - 6 days before installation.  Maximum surface temperature should never be more than 85 degrees Fahrenheit (30 degrees Celsius).
 
NATURAL CORK FLOATING FLOOR MUST BE ACCLIMATED:  Store cork flooring out of the box at job site for a minimum of 72 hours.  During storage and installation, maintain temperature and relative humidity to level consistent to the conditions that will prevail when building is occupied.  Heating or air conditioning should be used for an appropriate length of time prior and during installation.  With improper acclimation, the floor could noticeably expand or contract after installation.  Ideal conditions are 68 degrees temperature and 50 - 60% humidity.
 
NOTE:  A run of Natural CORK Floating Floor exceeding 30 feet in any direction will require installation of an expansion joint.  The same will be true when transitioning from one room to another.
 
CLIC INSTALLATION INSTRUCTIONS
 
GENERAL
CLIC is a revolutionary system for installing floating floors without glue.  The system has a specially shaped tongue and groove.  This sophisticated and highly accurate milled shape ensures a very tight connection during installation and beyond.  The cork wear layers are cut at a slight angle and press tightly against one another sealing the joint.  As soon as the planks are installed they are under constant tension.  Installing CLIC floating floor will require slightly more pressure than non-cork glue-less systems.
 
Start installing the floor in one corner, preferably parallel to the longest wall and following the direction the light falls.  It is equally possible to work from left to right or right to left.
 
Always insert the tongue into the groove, not the other way around.
 
STRING LINE:  Choose the longest wall that will be parallel to the plank floor.  Tap a nail part way into the old floor 1/2" from the wall at each end of the room.  String a line between the nails 3/4" above floor level.  Use this string as a guide-line for the first row of planks.  The 1/2" space from the wall allows room for expansion.  Shuffle Natural CORK Floating Floor planks for best visual mix.  Mix planks from various cartons to maintain natural color and pattern variation.
 
FIRST ROW:  Facing the guide-line, place the first plank at the left-hand end, tongue side facing wall, starting 1/2" off the wall.  It is necessary to remove the tongue from all planks lining the starting wall.  Use 1/2" spacers at the end and along the wall (2 to a plank) while keeping the planks aligned with the string.  Spacers keep planks from shifting when subsequent rows are added.  Using Natural CORK tapping block and a hammer, place block FLAT on floor, with the side up that is labeled:  "This Side Up For Tapping On Groove", tap on block gently until the ends of the two planks are firmly joined, with the joint completely closed up.  Continue this process until you reach the end wall.  Cut the last plank to fit allowing for a 1/2" perimeter expansion space on all sides.  IMPORTANT!  To do this, you will need a hammer and the SPECIAL NATURAL CORK TAPPING BLOCK.  DO NOT USE ANY OTHER TAPPING BLOCK.  Using any other tapping block may result in damage to the cork wear layer.  You should not attempt to knock the CLIC joint into place with one hit.  Once the two planks have "clicked" together, DO NOT tap them again as this can cause the joint to be too tight and result in peaking.
 
NEXT ROWS:  If the cut-off piece from the previous row is more than 10" long it can be used to start the next row as long as end-joints between adjacent rows are always staggered by at least 10".  Firmly holding row 1 in place, (a weight, such as a full pack of planks, may be helpful). 
  1. Position the long side of the plank to be installed at an angle of 20 - 30° to the plank already installed.  Move the plank to be fitted slightly up and down at the same time as exerting forward pressure.  Using the tapping block on the long edge can help to achieve the proper locking of planks.
  2. With Natural CORK tapping block, use a number of smaller taps on the short edge, until the planks click together completely.
  3. In some cases, such as under door frames, the planks cannot be rotated into one another.  In these situations, the planks can be fitted horizontally.  For the long edge, you should tap them together gradually:  begin tapping lightly at the corner of a plank until the join is made, then repeat the process every 12" until the entire long edge of the plank has clicked in with the other.  In order to cut around pipes, take a drill bit with a diameter similar to the diameter of the pipe plus 1/4" for expansion.
LAST ROW:  Usually the last row will require all planks be cut lengthwise.  Measure each plank at several place along the length to ensure a proper fit.  Remember to allow a 1/2" expansion space along the wall side.  Use floor pull bar and mallet to click the long side of planks.  The short edge can be joined using the tapping block.
 
FINISH:  One of the major benefits of using the Uniclic system is that after installation you can immediately walk on the floor.  Remove all spacer blocks.  Fix the skirting board over the extended polyethylene sheeting.  Never attach skirting board to the floor itself, but allow space for the floor to expand and contract beneath the skirting board.  In order to fill in the expansion gap around pipes and any other areas not covered by trim, use a flexible caulk.
 
 
PROTECTION & MAINTENANCE FOR NATURAL CORK FLOORS WITH ACRYLIC FINISH - RESIDENTIAL APPLICATION
 
Lasting beauty can be achieved through purchasing a quality floor covering and providing proper on-going maintenance.
 
NATURAL CORK PROPERTIES
Fading:  Cork contains organic pigments.  Just like other wood products, cork will fade and should never be exposed directly to sunlight.  Cork will yellow when fading.  Where possible, use drapes or other systems to protect your floor from excessive light.
 
Joints:  Wood floor systems expand and contract in response to fluctuations in temperature and humidity.  By controlling the environment, maintaining an adequate temperature and relative humidity, you will minimize the visible effects of the normal contraction and expansion of your floor.  In very dry climates, the use of a humidifier might be necessary.
 
Wood floor systems expand and contract in response to fluctuations in temperature and humidity.
 
PROTECTION
You may protect your cork floor by taking the following precautions:
  • To help eliminate fine particles of dirt/grit that act like sandpaper and will scratch any floor, vacuum or sweep as needed.
  • Spills should be wiped up immediately.
  • Use walk-off mats at entrance doors and in front of kitchen sink.  Avoid rubber backed or other non-ventilated mats or rugs.
  • In the kitchen, use a rug in front of the working areas, such as the stove and sink, to prevent local premature wear.
  • Weight distribution is a key factor in preventing indentation.  Dents will recover in time as long as the cellular structure of the cork has not been broken.
  • Install proper protectors under "feet" of furniture.  Furniture will require different types of protectors in order to achieve maximum weight distribution.  Resilient pads such as those made of felt, flexible rubber, and saucer-shaped plastic glides will work for most furniture.
  • Caster wheeled chairs should have wide casters.  A protective mat should be used under office chairs.
  • Use a humidifier to minimize excessive contraction of the floor.
  • Periodically check floor for signs of wear.
  • Never use tape or other adhesive products on an acrylic surface.
MAINTENANCE
  • Sweep or vacuum floor frequently in order to avoid build up of abrasive particles.
  • Clean the floor with Rigo CleanGloss available from Natural CORK.  Follow the instructions on the bottle.
  • Occasionally Rigo Polish can be used to eliminate fine scratches and rejuvenate the finish.

Most cork decorative patterns are made of thin veneer laminated to a cork base.  Failure to maintain the finish could result in irreparable damage.  The longevity of the finish is relative to traffic intensity and quality of floor care.  When the floor starts to show a traffic pattern and signs of wear it is time to renew the finish.  It is the responsibility of the owner to judge when the floor needs recoating.  For cork floors surfaced with acrylic finish a new coat of C-800 Cork Lacquer available from Natural CORK, will make the floor look new again and prolong its lifespan.  Natural CORK recommends that a flooring professional be employed for this process and that strict adherence to the finish manufacturer's guidelines be observed.

 
Installation Guidelines for Natural Cork Adhesive-Backed Parquet Tile with Curable Oil Finish
 
If the following instructions leave any unanswered questions or if additional information is required, please call Natural CORK, Inc. toll free at 800-404-2675 (706-733-6120).  You must read and understand these instructions completely before beginning installation.  Responsibility for the suitability of Natural CORK Floating Floor and accompanying products for each individual installation cannot be assumed by Natural CORK, since Natural CORK has no control over the installer's proper application.  Should an individual plank be doubtful as to appearance or dimension the installer should not use this piece.  Natural CORK will send replacement in a timely manner.
 
Cork is a natural product.  Just like wood, cork parquet tile and plank will vary in shade or pattern definition.  Also, while not as prevalent as with wood, cork is subject to the normal behavior of minor expansion during periods of high humidity and minor contraction during periods of low humidity (usually the heating season).  With cork floating floor, expansion and contraction can be kept to unnoticeable levels by stabilizing the building through temperature and humidity control, allowing for proper acclimatization of the product prior to installation, using only approved adhesives, and providing the recommended expansion space mentioned below.
 
INSTALLING ON CONCRETE SUBSTRATE:  Cork Parquet can be installed over concrete on or above grade.  Concrete substrates are required to be sound, smooth, level and flat with a maximum variation of 1/8" in 10'.  Subfloor should be free of dust, dirt and soils.  Any uncorrected irregularities will telegraph through cork parquet tiles.  All cracks, holes and control joints must be patched with a Portland cement based compound.  Follow compound manufacturer's instructions fully and make sure patches are completely dry and well adhered.  Use of gypsum base compounds is not approved.  Check concrete slab for moisture.  Slab must be properly cured.  Check slab with Calcium Chloride moisture test.  Moisture content cannot be more than 3 pounds per 1,000 sq. ft. per 24 hours.  More information on moisture testing can be obtained at www.nofma.org/installtion1.htm
 
INSTALLING ON UNDERLAYMENT-GRADE PLYWOOD OVER A BASEMENT OR RAISED FOUNDATION:  Only underlayment grade substrates are approved for installation of cork flooring.  Install smooth 1/4" or greater underlayment grade plyboard.  Fill cracks and sand uneven areas.  Any uncorrected irregularities will telegraph through cork parquet tiles.  Subfloor must not exceed 14% moisture content (electrical resistance method).  To avoid damage to cork parquet caused by moisture check basements and under floor crawl spaces to be sure they are dry and well ventilated.  For buildings with crawl spaces, install ground cover of 6 mil polyethylene sheets, overlap seams 8", and tape the sheets together.
 
*Cork parquet tiles cannot be installed over any other surfaces than the ones above mentioned.
 
CORK PARQUETS MUST BE ACCLIMATED:  Cork parquet tiles must be stored out of the box at job site for a minimum of 72 hours prior to installation.  During storage and installation, maintain temperature and relative humidity to level consistent with conditions that will prevail when building is occupied.  Heating or air conditioning should be used for an appropriate length of time prior to and during installation.  With improper acclimation, the floor could noticeably expand or contract after installation.
 
IN-FLOOR RADIANT HEATING SYSTEMS:  With radiant heat, heat source is directly beneath the flooring and may gain moisture or dry out faster than in a home with conventional heating system.  It is not recommended to use Natural Cork parquet tiles over heated floors.  However, floating floors move as a unit as they respond to changes in heat and humidity.  Therefore, Natural Cork does recommend use of Natural Cork Floating Floors in conjunction with in-floor radiant heating.
 
APPLICATION OF SUBFLOOR PRIMER:  Only use of Natural Cork supplied water-based Subfloor Primer is approved.  Subfloor Primer must be used regardless of type of subfloor.  Pour Subfloor Primer into clean paint tray.  Using short-nap roller provided in the kit, apply thin and even coat of Subfloor Primer.  Cover subfloor completely.  Coverage is 400 sq. ft. per gallon.  Under normal temperature and humidity conditions Subfloor Primer will dry in 30 to 45 minutes.  Subfloor Primer must be totally dry before application of adhesive. 
 
APPLICATION OF ADHESIVE:  Only use of Natural Cork supplied water-based contact cement included in Propack kit is approved.  Adhesive is formulated to bond to adhesive-backed cork parquet tile.  Pour some adhesive into clean paint roller tray.  Using clean short-nap roller, apply a thin coat of adhesive over approximately 50 square feet at a time.  Coverage is 400 sq. ft. per gallon.  A uniform, glossy film indicates sufficient amount of adhesive.  Stay off adhesive while it is drying.  Adhesive will dry in 20 to 30 minutes under normal temperature and humidity conditions.  Once adhesive is dry, that section of installation must be completed within one hour.  Never lay tiles into wet adhesive.  Always test for proper adhesion prior to proceeding with the installation.  If the tiles do not seem to adhere properly over a very porous substrate, it will be necessary to apply a second coat of adhesive. 
 
LAYING CORK PARQUET TILE:  Use any standard laying pattern.  For best installation, lay cork parquets with staggered joints.  Shuffle cork parquets for best visual mix and identify possible manufacturing defects.  Installer must accept liability for installing defective material.  Mix cork parquets from various cartons to maintain natural color and pattern variation.  Allow 1/4" expansion space between finished floor and all walls, thresholds, water pipes and other vertical surfaces.  Failure to provide adequate expansion space will result in installation failure.  When moisture level in the environment is low, parquet tile should not be positioned too tightly against one another.  To the contrary, when moisture level is elevated, tiles should be installed tightly.  When cork parquet tile is properly aligned in place, apply pressure on entire parquet surface.  Pressure will cause parquet to adhere firmly and further movement will not be possible.  For bathroom installation, use flexible caulk around perimeter and top coat the floor with recommended urethane.
 
ROLLING FLOOR:  After the floor has been laid, it is very important to roll the surface using a three-part, 100-pound floor roller.  Roll entire floor several times from several directions.  Floor should be rolled again after sitting overnight.
 
AFTER INSTALLATION:  Allow glue to set for at least 24 hours before walking on the floor.  After 24 hours you may install molding, trim, transition pieces, and/or reducer strips as needed.  If dried adhesive is found on the surface of the floor, it can be removed by rubbing gently with a damp clean cloth.
 
CLEANING THE FLOOR:  The entire floor must then be cleaned using a hardwood floor cleaner according to manufacturer guidelines.  WET MAINTENANCE IS ENTIRELY FORBIDDEN!
 
PROTECTING THE FLOOR:  Applying Natural Cork's polish, within the first 3 months and once a year thereafter, in accordance with the manufacturer's guidelines will extend the life of the finish.  This step is highly recommended for kitchens and other at risk areas.
 
COMMERCIAL APPLICATIONS:  Following installation, the floor must be cleaned with Natural Cork's cleaner and 1 coat of cork lacquer must be rolled on using Natural Cork's recommended roller.  As signs of wear become visible, this process must be repeated in order to prevent damaging the cork surface.
 
PROTECTION & MAINTENANCE FOR NATURAL CORK FLOORS WITH CURABLE OIL FINISH - RESIDENTIAL APPLICATION
 
Lasting beauty can be achieved through purchasing a quality floor covering and providing proper on-going maintenance.
 
Natural Properties
 
Fading:  Cork contains organic pigments.  Just like other wood products, cork will fade and should never be exposed directly to sunlight.  Cork will yellow when fading.  Where possible, use drapes or other systems to protect your floor from excessive light.
 
Joints:  Wood floor systems expand and contract in response to fluctuations in temperature and humidity.  By controlling the environment, maintaining an adequate temperature and relative humidity, you will minimize the visible effects of the normal contraction and expansion of your floor.  In very dry climates, the use of a humidifier might be necessary.
 
Protection
You may help protect your cork floor by taking the following precautions:
  • To help eliminate fine particles of dirt/grit that act like sandpaper and will scratch any floor, vacuum or sweep as needed.
  • Spills should be wiped up immediately.
  • Use walk-off mats at entrance doors and in front of kitchen sink.  Avoid rubber backed or other non-ventilated mats or rugs.
  • In the kitchen, use a rug in front of the working areas, such as the stove and sink, to prevent local premature wear.
  • Weight distribution is a key factor in preventing indentation.  Dents will recover in time as long as the cellular structure of the cork has not been broken.
  • Install proper protectors under "feet" of furniture.  Furniture will require different types of protectors in order to achieve maximum weight distribution.  Resilient pads such as those made of felt, flexible rubber, and saucer-shaped plastic glides will work for most furniture.
  • Caster wheeled chairs should have wide casters.  A protective mat should be used under office chairs.
  • Maintain a minimum humidity level in the room.  If necessary, use a humidifier.
  • Never use tape or other adhesive products on this surface.
  • Periodically check floor for signs of wear.  When visible, recoating becomes necessary to prevent damages to the cork surface.
Maintenance
Sweep or vacuum floor frequently in order to avoid build up of abrasive particles.  Clean the floor using a cleaner recommended for prefinished hardwood floors.
 
Parquet tiles with Curable Oil finished product can be maintained indefinitely through routing use of Natural Cork's recommended polish in accordance with the directions printed on the manufacturer's label.
 
The longevity of the finish is relative to traffic intensity and quality of floor care.  Most cork decorative patterns are made of thin veneer laminated to a cork base.  Failure to maintain the finish could result in irreparable damage.
 
 
Lifetime Limited Residential Wear Warranty
 
The finish of the floor plank is warranted by USFloors, Inc. not to wear through under normal use for the life of the product. Finish wear-through is defined as 100% finish removal over a minimum of 3% of the total installation. (Gloss reduction or surface scratches are not considered surface wear). Dull finish can be corrected with spot or overall recoating care systems.
 
This lifetime limited residential wear warranty is made subject to the following conditions:
  1. The floor must be installed properly and according to USFloors installation instructions. Proper installation includes, but is not limited to the following:
    1. A moisture test must be performed to determine if excessive moisture exists in the subfloor.
    2. When installing over concrete, a calcium chloride moisture test must be performed. Readings greater than 5 lbs./1000 sq. ft./24 hours are unacceptable for installation. If a moisture meter is used, a reading greater than 4.5% is unacceptable.
    3. A polyethylene film vapor barrier must not be used over wood subfloors. Moisture readings of wood subfloors must not exceed 14% throughout the entire installation.
    4. If glue is used, glue entire floor with glue that meets or exceeds PVAC dispersion with a viscosity of 8000 +/- 1000 cpc spindle 6/20 at 20 degrees centigrade - density of 1.11 =/- 0.02 g/cm on a dry content of 48 =/- 1% (weight). Upon completion of glued installation, the floor must be allowed to set overnight for 12 hours before resuming normal usage of the room.
  2. The flooring must be used only indoors in a dry, climate controlled area.
  3. The flooring must be maintained in accordance with USFloors maintenance instructions.
  4. This limited warranty does not apply to water damage of any kind.
  5. This limited warranty does not apply to damage caused by water or moisture in the subfloor or underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure (water or moisture under the floor that is transmitted to the surface through exerted pressure) or other conditions that result in water or moisture being under the floor.
  6. This limited warranty does not apply to USFloors moldings and trims.
  7. Installation of flooring that contains any manufacturing defect is not covered by this limited warranty.
Lifetime Limited Structure Warranty
The floor plank is warranted to be free from manufacturing or material defects for the life of the product. Should a defect occur, USFloor will arrange a credit based on the original purchase of the product. This warranty is not transferable by the purchaser of the floor.
 
Should a defect occur, we will arrange a refund based on the original purchase price of the product. This warranty is not transferable by the purchaser of the floor. Should a problem attributable as a manufacturing defect develop after flooring is installed, the cost of labor for repair will be covered by this warranty.
 
Warranty Coverage: Upon determination of a valid manufacturing defect, credit will be issued to the dealer and will be good toward the purchase of a replacement. When defective product is installed, credit applies to material only and does not include labor since it is the responsibility of the installer to determine suitability of material prior to installation.
 
Should a problem attributable as a manufacturing defect develops after flooring is installed, the cost of labor for repair will be covered by this warranty.
 
Limited Residential Wear Warranty does not cover:
  1. Problems due to moisture, mildew, alkaline substances, hydrostatic pressure, expansion and contraction between planks, or humidity levels above or below those recommended.
  2. Abuse or misuse. This warranty does not cover damage caused by neglect, abnormal use or misuse, application of solvents, corrosives or other chemicals to the flooring, color change, excessive pivot and point loads, stiletto shoes, heavy furniture or equipment, unpadded furniture feet, water, pet claws, pet urine, damage from sand, pebbles or other abrasives, damage due to adhesives or tape or other unintended uses. Loss of finish gloss over time is consistent with normal wear and tear and is not a product flaw.
  3. It is normal and expected for there to be color variations due to use of natural components, exposure to UV light and/or sunlight, and age of material. Therefore, color inconsistency between samples, replacement product or illustrations and actual product is not a manufacturing flaw. Area rugs and large furniture will block light exposure and cause uneven coloration. To minimize this, furnishings and floor coverings should be moved periodically.
  4. USFloors makes no guarantee that the material purchased will match or coordinate with customer furnishings, trim, cabinetry, railings, etc.
  5. Inherent variations that are consistent with those of a natural cork product to include pattern, color, and grain do not indicate defective material.
  6. Noncompliance with installation instructions and maintenance instructions as recommended by USFloors. USFloors cannot assume responsibility for the suitability of flooring material and accompanying products for each individual installation as USFloors has no control over the installer's proper application.
  7. Floor covering installed in inappropriate locations is excluded from this warranty.
  8. Water damages due to flooding, broken pipes, wet mopping and spillages are not covered by this warranty.
How to Make a Claim
Any claim made under either of these limited warranties must be made by contacting your retailer within 30 days after the basis of the claim is detected. In addition, any claim under either of these limited warranties must be made before the end of the applicable limited warranty period. Proof of purchase including date of purchase, must be presented to make a claim.
 
5 Year Limited Light/Medium Commercial Wear Warranty
 
The finish of the floor plank is warranted by USFloors, Inc. not to wear through under normal light and medium commercial use for a period of five (5) years from the date of purchase. Finish wear-through is defined as 100% finish removal over a minimum of 3% total installation. (Gloss reduction or surface scratches are not considered surface wear). Dull finish can be corrected with spot or overall recoating care systems. This warranty is non-transferable and applies only to the original purchaser and only if used in the following commercial areas:
  • Retail: Novelty shops/Boutiques, Product Display Areas, Sales Floors, Showrooms, Hair Salons
  • Medical Offices: Waiting Rooms, Patient Rooms, Examination Rooms, Storage Rooms
  • Hotels: Guest Rooms, Conference/Meeting Rooms
  • Offices and Restaurants: Offices, Conference/Meeting Rooms, Showrooms, Restaurant Floor, Break Rooms
  • Institutional and Light Industrial: Classrooms, Training Rooms, Meeting Rooms, Commons Areas, Residence Halls
This 5 year limited light/medium commercial wear warranty is made subject to the following conditions:
  1. The floor must be installed properly and according to USFloors installation instructions. Proper installation includes, but is not limited to the following:
    1. A moisture test must be performed to determine if excessive moisture exists in the subfloor.
    2. When installing over concrete, a calcium chloride moisture test must be performed. Readings greater than 5 lbs./1000 sq. ft./24 hours are unacceptable for installation. If a moisture meter is used, a reading greater than 4.5% is unacceptable.
    3. A polyethylene film vapor barrier must not be used over wood subfloors. Moisture readings of wood subfloors must not exceed 14% throughout the entire installation.
    4. If glue is used, glue entire floor with glue that meets or exceeds PVAC dispersion with a viscosity of 8000 +/- 1000 cpc spindle 6/20 at 20 degrees centigrade - density of 1.11 =/- 0.02 g/cm on a dry content of 48 =/- 1% (weight). Upon completion of glued installation, the floor must be allowed to set overnight for 12 hours before resuming normal usage of the room.
  2. The flooring must be used only indoors in a dry, climate controlled area.
  3. The flooring must be maintained in accordance with USFloors maintenance instructions.
  4. This limited warranty does not apply to water damage of any kind.
  5. This limited warranty does not apply to damage caused by water or moisture in the subfloor or underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure (water or moisture under the floor that is transmitted to the surface through exerted pressure) or other conditions that result in water or moisture being under the floor.
  6. This limited warranty does not apply to USFloors moldings and trims.
  7. Installation of flooring that contains any manufacturing defect is not covered by this limited warranty.
Lifetime Limited Structure Warranty
 
The floor plank is warranted to be free from manufacturing or material defects for the life of the product. Should a defect occur, USFloors will arrange a credit based on the original purchase of the product. This warranty is not transferable by the purchaser of the floor.
 
Should a defect occur, we will arrange a refund based on the original purchase of the product. This warranty is not transferable by the purchaser of the floor. Should a problem attributable as a manufacturing defect develop after the flooring is installed, the cost of labor for repair will be covered by this warranty.
 
Warranty Coverage: Upon determination of a valid manufacturing defect or finish wear through amounting to 100%, credit will be issued to the dealer and will be good toward the purchase of a replacement. When defective product is installed, credit applies to material only and does not include labor since it is the responsibility of the installer to determine suitability of material prior to installation. Should a problem attributable as a manufacturing defect develops after flooring is installed, the cost of labor for repair will be covered by this warranty.
 
The Limited Commercial Wear Warranty does not cover:
  1. Damage due to adhesives or tape, scratches, gouges, scuffs, punctures, cuts, indentations, burns, accidents, lack of proper furniture rests or any intentional misuse of the product. Loss of finish gloss over time is consistent with normal wear and tear and is not a product flaw.
  2. Problems due to moisture, mildew, alkaline substances, hydrostatic pressure, expansion and contraction between planks/tiles, or humidity levels above or below those recommended.
  3. It is normal and expected for there to be color variations due to use of natural components, exposure to UV light and/or sunlight, and age of material. Therefore, color inconsistency between samples, replacement product or illustrations and actual product is not a manufacturing flaw.
  4. Manufacturer makes no guarantee that Natural Cork products will match or coordinate with customer furnishings, trim, cabinetry, railings, etc.
  5. Inherent variations that are consistent with hose of a Natural Cork product to include patter, color and granule size do not indicate defective material.
  6. Noncompliance with installation instructions and maintenance guidelines as recommended by Natural Cork. Manufacturer cannot assume responsibility for the suitability of flooring material and accompanying products for each individual installation as manufacturer has no control over the installer's proper application. Should an individual piece be doubtful as to appearance or dimension the installer should not use this piece. Failure to apply protective coating in accordance with manufacturer's guidelines may result in irreparable damage to the cork. Such damage is not covered.
  7. Cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller skates, golf shoes or pets.
  8. Floor covering installed in inappropriate locations is excluded from this warranty.
  9. Exposure to UV light and sunlight will cause discoloration to natural wood products. This is normal and is not a manufacturing flaw. Area rugs and large furniture will block light exposure and cause uneven coloration. To minimize this, furnishings and floor coverings should be moved periodically.
How to Make a Claim
Any claim made under either of these limited warranties must be made by contacting your retailer within 30 days after the basis of the claim is detected. In addition, any claim under either of these limited warranties must be made before the end of the applicable limited warranty period. Proof of purchase including the date of purchase, must be presented to make a claim.