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Teragren Synergy: Chestnut Strand Woven 1/2" Solid Bamboo TPF-SYN-CHSNT-MPL

Teragren Synergy:  Chestnut Strand Woven 1/2" Solid Bamboo TPF-SYN-CHSNT-MPL

Product ID: 1016

Availability: Typically Ships In 3 - 5 Business Days
Regular Price: $6.69
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22.69 SQ FT PER CARTON
Approved Subfloor: Suspended Wood or Concrete
Carton Coverage: 22.69 sq ft
Color Name: Chestnut
Colors: Bronze,Pumpkin,Latte
Construction: Solid
Description: 1/2" Solid Strand Woven Bamboo
Dimensions: 3 3/4" Wide x 24", 36", 48" & 72" Mixed Lengths
Edge Profile: Micro-beveled
Finish Type: Aluminum Oxide
Finish Warranty: 25 years
Installation Method: Nail, Staple or Glue
Locking: Tongue & Groove
Manufacturer: Teragren
Manufacturer SKU: TPF-SYN-CHSNT-MPL
Style Name: Synergy
Thickness: 1/2"
Where to Install: On or Above Grade, Over Radiant Heat
Width: 3 3/4"

Installation guidelines  Synergy™  strand   bamboo with Xcora™ technology, prefinished, solid-strip flooring

Pre-Installation Notes

Please read Teragren LLC's warranty, maintenance instructions and ALL of the following guidelines before opening any packaging or beginning your flooring installation.  This information is provided as a courtesy to our customers and is meant to be understood as an installation guideline only.

Teragren LLC recommends using the services of a professional hardwood flooring installer.  For more information and guidelines on the installation of hardwood flooring, please contact the National Wood Flooring Association.

Because bamboo is a natural fiber, it is not uncommon for natural variations in color to occur within and between individual flooring planks.  Teragren's warranty does not cover variations in color either in individual planks, between the planks, or the variations in color between our product samples and the installed flooring.  An industry standard of 5% material overage should be added to the actual square footage required for cutting and grading allowances.

Prior to installation, the installer and/or homeowner should inspect all material to ensure the material received matches the work order.  Any visible defects or discrepancies should immediately be reported to your distributor or dealer.  Installation of any material serves as acceptance of that material as delivered.

It is considered the installer/owner's responsibility not to install flooring having finish, manufacturing, or unacceptable, naturally occurring material variations.  Individual planks with defects should not be installed or the defect should be cut-out prior to installation.  Filler or putty stick may be used to correct minor flooring defects during installation.  The Teragren warranty does not cover materials with visible defects once they are installed.

It is the sole responsibility of the installer/owner to determine if the job site's subfloor and  environmental conditions are suitable for installation of Teragren flooring and accessories.

NOTE:  Unexpected changes to subfloor moisture content may cause  Synergy Strand Bamboo solid-Strip  flooring to cup, buckle or otherwise dimensionally change.  To ensure a lifetime of satisfaction, it is strongly recommended that  Synergy Strand Bamboo Solid-Strip
flooring be installed over a moisture barrier or vapor retarder per the following specifications:

Concrete Subfloors:   Use an appropriate liquid or trowel-applied moisture barrier membrane/adhesive system.  Impermeable moisture barrier/vapor retarder systems with a perm rating less than or equal to .13 are suggested.  In areas where there is the possibility of extremely high slab moisture content, it may be advisable to install the flooring over a floated subfloor consisting of 2 layers of 3/8" plywood laid over a moisture barrier such as 6 mil polyethylene film  For more detailed information on constructing a floated subfloor, please contact the National Wood Flooring Association.

Wood Subfloors:   Use a UU-B-790a, Grade B, Type 1, Style 1a permeable vapor retarder or equivalent with a perm rating between .7 and 1

Teragren LLC makes no warranty or guarantee of the quality of the chosen installer's work or of a particular installation performed by the installer.  Teragren LLC disclaims all liability for any errors or improprieties in the installation of its products by an installer.

Installation Guidelines

Product Acclimation
Acclimation should occur at the room temperature and relative humidity levels expected to be present before, during and after installation.  Teragren  Synergy Strand Bamboo Solid-Strip  flooring should be allowed to acclimate on the job site for a minimum of three (3) days.  For maximum stability, Synergy should be acclimated at and installed into environments with relative humidity (RH) and temperature controls capable of maintaining the delivered moisture content of 7 - 9%.  Please reference the following chart for correlations between RH, Temperature, and moisture content (%).

Open each box, remove the flooring from its packaging and stack the flooring planks at least 4" off the ground (with stickers between each layer of planks) to allow for complete and even air-circulation around the flooring.  For wooden subfloors, the maximum difference in moisture content between the subfloor and the flooring material should be no more than 2 percentage points (e.g. if wooden subfloor has a moisture content of 6%, the maximum moisture content of the flooring should be 8%).  It is important to note that gaps in the floor may come and go seasonally due to temperature and relative humidity changes.  The amount of movement depends upon the temperature, relative humidity and the moisture content of the flooring and subflooring (wood moves as moisture content rises and falls).

Tools Recommended:
Teragren  Synergy Strand Bamboo Solid-Strip  flooring is best installed by nailing, stapling or gluing planks to a wooden subfloor, or by gluing flooring to a concrete subfloor.   Do not install  Synergy Strand Bamboo Solid-Strip  flooring below grade.   Teragren Synergy Strand Bamboo Solid-Strip  flooring may be installed over radiant floor heating systems (see Radiant Floors section below).

Staple/Nail Installation/Glue over wooden subfloor:  Moisture meter with calibration for common subfloor materials and the ability to test Teragren  Synergy Strand Bamboo Solid-Strip  bamboo (please reference our Teragren Synergy Moisture Meter Conversion Chart), moisture barrier or vapor retarder, hammer (1 lb), tape measure, chalk line, pencil, carpenter square, scribing block, flat bar, 1/2" wedges, saw, chop saw with 80 tooth carbide tipped blade, moisture barrier, pneumatic tongue & groove flooring stapler/nailer or manual nailer, staples/cleats or equivalent (see appropriate section below).  Note: Staple and or nail gauges larger than 18 gauge (e.g. 15.5 gauge)  will  damage  Synergy Strand Bamboo Solid-Strip  flooring and may void Teragren's warranty.

Glue-down Installation over concrete subfloor:   Calcium chloride or equivalent testing system, moisture meter with calibration for Teragren Synergy Strand bamboo (please reference our Teragren Synergy Moisture Meter Conversion Chart), premium wood flooring adhesive/moisture barrier system, Hammer (1 lb.), tape measure, chalk line, pencil, carpenter square, scribing block, flat bar, 1/2" wedges, saw, chop saw with 80 tooth carbide tipped blade, low adhesive painter's tape.

Site Preparation

A moisture-vapor retardant such as 6 mil polyethylene film must be placed in crawl spaces.  Subflooring surfaces must be clean, dry and if gluing the flooring directly to the subfloor, be free of contaminants that would interfere with an adhesive bond.  Fix any squeaks or movement in the subfloor prior to flooring installation.  The subfloor surface must be level and smooth prior to flooring installation.  Subfloors should be checked for flatness prior to installation and any low spots or voids should be filled to  a minimum of 3/16" within a 10' radius or 1/8" in a 6' radius, and high spots ground to surface.  Teragren recommends using 3/4" CDX plywood as a nailing substrate or for a glue application, 5/8" CDX plywood for 12" on center and 16" on center floors, and 3/4" CDX plywood for 24" on center floors.  A subfloor of 1-1/8" plywood over joists at 16" on center is recommended for an optimal installation.

Important Note:  Concrete subfloors  MUST  be tested for moisture vapor pressure in more than one place for consistent readings.  Teragren recommends using a Calcium Chloride Test Method to quantify the volume of moisture vapor radiating from a concrete slab surface over time.  If test results show moisture vapor pressure at or exceeding 3 lbs. per 1000 square feet in 24 hours DO NOT install the floor without a moisture barrier designed to permanently block this moisture.  
Regardless of subfloor moisture content/moisture vapor pressure, Teragren strongly recommends the use of a vapor barrier or vapor retarder for all installations of  Synergy Strand Bamboo Solid-Strip  flooring.

Note:   Depending on the geographical area and interior climate control systems of the installation environment, to minimize expansion in floors that are wider than 20', installers may need to build-in additional spacing between planks and at the edge of rooms.  Where additional spacing is required, use a washer or removable spacer between every few rows of planks.
Reference:  National Wood Flooring Association Technical Reference Manual.

Staple or Nail-down Installations
Note:  Staple or nail gauges larger than 18 gauge (e.g. 15.5 gauge) will damage  Synergy Strand Bamboo Solid-Strip  flooring and may void Teragren's warranty.

Prior to installation, for best results, place a UU-B-790a, Grade B, Type 1, Style 1a permeable vapor retarder or equivalent with a perm rating between .7 and 1 over the entire subfloor following the manufacturer's instructions.

Due to the extreme hardness of  Synergy Strand Bamboo Solid-Strip  flooring, it is the responsibility of the installer to determine the correct pressure/psi for their stapler/nailer for their unique installation environment.  Test staple/nail a sacrificial plank to the subfloor to check for correct air pressure, surface damage, tongue damage (splitting) etc. before proceeding with the installation.

Flooring should be square with the space and perpendicular to the joists.  Leave a 7/16" expansion space from base plate or wall.  Starter rows shall be held firmly in place by gluing, wedging, or blind nailing.  Once starter rows are secure, additional rows shall be nailed or stapled directly above the tongue at a 45 - 50 degree angle to the face.

Staplers:   Carefully monitor stapler pressure to ensure the crown of the staple enters the tongue as deeply as required to allow adjacent plank to fit properly.  Ensure staple crown rests cleanly in the "nail pocket".  Staples shall be placed no closer than 3" from the ends of each plank and then spaced at 8" intervals or as required to prevent tongue splitting/damage.

The following staplers have been tested by their manufacturers for use with the  Synergy Strand Bamboo Solid-Strip  flooring products.  The selection and use of any stapler is at the sole discretion and responsibility of the owner/installer.

Port-A-Nail  - Model 461 - 1/4" crown, 1" long, 18 ga staple
HighPro - Model AS-4090 - 1/4" crown, 1" long, 18 ga staple
Spotnails - Model WS4840W2 - 1/4" crown, 1-3/8" long, 18 ga #4811-PN-30M nylon coated staple
Duo-Fast - SureShot 1848F - 1/4" crown, #1848CXGR high carbon steel galvanized staple

Nailers:   Carefully monitor nailer pressure to ensure that the nail head enters the tongue only as deeply as required to allow the adjacent plank to fit properly.  Ensure that the nail head rests cleanly in the "nail pocket".  Nails shall be placed no closer than 3" from the ends of each plank and then spaced at 8" intervals or as required to prevent tongue splitting/damage.

The following nailers have been tested by their manufacturer for use with our  Synergy Strand Bamboo Solid-Strip  flooring products.  The selection and use of any nailer is at the sold discretion and responsibility of the owner/installer.

Powernail - Model 50P - Pneumatic - 1-1/2" 18 ga cleat w/ .200 adapter pad with 1 shim
Powernail - Model 50M - Manual - 1-1/2" 18 ga cleat w/ .200 adapter pad with 1 shim
Primatech - Model Q550 - Pneumatic with 1-1/2" 18 ga L cleat

Glue-Down Installations
Teragren recommends the use of a low-VOC, premium, water-free flooring adhesive and/or moisture barrier system specifically recommended by the adhesive manufacturer for use with bamboo flooring. Note:  Always use a moisture barrier and adhesive system manufactured by the same company - never mix products.

The subfloor must be extremely flat (see adhesive manufacturer's specifications), be square with the space, and run perpendicular to the joists.  Leave a 7/16" expansion space from base plate or wall.  Starter rows should be held firmly in place using wedges.  Once the starter rows are secure, apply the adhesive per the manufacturer's installation instructions.   NOTE:   Always remove any adhesive from the surface of the flooring (smudges, fingerprints, etc.) before it dries.  Clean up as you go - do not wait until the installation is complete.  Cured adhesives are very difficult to remove and may permanently damage flooring.   Always follow the adhesive manufacturer's installation instructions.

For a list of adhesives warranted by their manufacturer(s) as being compatible with Teragren flooring products, please refer to our adhesive guidelines document.

It is up to the owner/installer to confirm the warranty, the environmental statements of the manufacturer, and the suitability of any adhesive for the intended end-use.  The selection and use of any adhesive/moisture control system is at the sole discretion and responsibility of the owner/installer.

Radiant Floors

Synergy Strand Bamboo Solid-Strip  flooring is suitable for installation over radiant heating systems capable of maintaining a surface temperature at or below 85 F.  The radiant heating system needs to be in operation for at least 7 days prior to installation, shut off 4 hours prior to flooring installation, and then returned to operation once the installation is complete.  If using an adhesive to "glue-down" 
Synergy Strand Bamboo Solid-Strip flooring, please confirm with the adhesive manufacturer the suitability of the adhesive for use with radiant heating systems.  Please refer to the Radiant Panel Association website for more information.

It is up to the owner/installer to confirm the suitability of any radiant-heating system for the intended end-use.  The selection and use of any radiant heating system is at the sole discretion and responsibility of the owner/installer.

Maintenance

Teragren recommends vacuuming or sweeping in order to remove dirt and grit prior to cleaning the flooring.  When a spill occurs, make sure to soak up the bulk liquid promptly.  As with all natural products, exposure to the sun and ultra-violet rays can accelerate the oxidation of bamboo.  Because caramelized bamboo products will lighten and natural bamboo products will tend to darken over time, periodically rearrange area rugs and furniture to allow for even aging of the flooring.  Use area rugs in high traffic areas.  Install wood guards on the feet or legs of furniture.

Do not use wax, oil soap or other household cleaners.  Teragren recommends using either WoodWise Floor Cleaner by Design Hardwood Products, or Bona Swedish Formula MicroPlus Hardwood Floor Cleaner by BonaKemi USA, Inc.

Proper care and maintenance can extend the life of your floor for many years; however, at some time a re-coat or total refinishing may be desirable.  To re-coat your floor and remain in conformance with the Teragren warranty, follow the manufacturer's instructions at either of the following:

Basic Coatings Tykote Sandless Re-coating System (800.441.1934) or BonaPrep Re-coating Adhesion System by BonaKemi USA (800.872.5515).



Limited Warranty for Residential Use - Bamboo Flooring

This warranty applies to Teragren LLC  SIGNATURE NATURALS, SIGNATURE COLORS, CRAFTSMAN II, SYNERGY Solid-Strip, SYNERGY Floating Floor   bamboo flooring that is purchased through an Authorized Teragren Dealer and installed in residential buildings (referred to below as the "Flooring").

We want you to be happy and confident in your investment.  Since its inception, Teragren has been committed to providing one of the finest hardwood flooring products in the market.  The Teragren name is synonymous with quality, durability, beauty and uniqueness.  Our superior design, production technologies and style allow us to provide one of the best warranties in the industry, subject only to a few common sense exclusions.

For all models of Flooring, Teragren makes the Structural Warranty immediately below.  For  SIGNATURE NATURALS, SIGNATURE COLORS, CRAFTSMAN II, SYNERGY Solid-Strip, SYNERGY Floating Floor  and  STUDIO Floating Floor  models of Flooring that are pre-finished at our factory, we also make the Finish Warranty in paragraph 2 below.  These Warranties extend solely to the first person who owns and lives in the structure in which the Flooring is installed following the installation (the "Owner).  The Warranties are not transferable.

1.   Lifetime Structural Warranty.   Teragren warrants that the Flooring will be, at the time of sale, free from defects in material and manufacture and in conformity with Teragren's standard specifications.  Teragren further warrants that during the Owner's lifetime (or for as long as the Owner lives in the structure - whichever period is shorter) the Flooring will not delaminate, separate, buckle, or cup as a result of a manufacturing defect,  provided that  the Flooring is maintained according to Teragren's instructions and used for its intended purpose.

2.   Twenty-Five-Year Finish Warranty.   Teragren warrants that the factory-installed finish on the Flooring will be, at the time of sale, free from defects in material and manufacture and in conformity with Teragren's standard specifications for the finish.  Teragren further warrants that for a period of twenty-five (25) years from the date of sale (the "Finish Warranty Period") the finish will not - as a result of a manufacturing defect - wear through to the underlying Flooring or separate from the Flooring  provided that  the Flooring is maintained according to Teragren's instructions and used for its intended purpose.  This warranty does not cover scratches, reduction in the shine of the finish, minor imperfections or irregularities (up to 5%), or damage to the finish caused by damage to the underlying Flooring.

Condition of Warranty Coverage.   The Teragren Care + Maintenance instructions  MUST  be followed as a condition for these Warranties to have effect.  You may obtain these instructions from your local dealer or directly from Teragren by downloading or printing them from the Teragren website, by calling or faxing the numbers below, or by sending an email request to info@teragren.com.  This warranty does not cover damage or defects resulting from or in any way attributable to:
  1. Improper storage, handling or installation of the Flooring (including improper installation of joists and subflooring or improper surface preparation);
  2. Abuse, lack of maintenance, neglect, abnormal use or misuse, negligence, application of solvents, corrosives or other chemicals to the Flooring, color change, fading or damage due to exposure to the sun, crazing, excessive pivot and point-loads, spike-heeled shoes, unpadded furniture feet, water, damage from sand, pebbles or other abrasives or other unintended uses;
  3. Insect infestation after shipment from the point of origin;
  4. Stains and finishes;
  5. Improper alterations of original manufactured product;
  6. Moisture problems (including subfloor moisture, leaks, rain, wet mopping, etc.) or excessive dryness or heat;
  7. Settlement or movement of the structure to which the Flooring is attached;
  8. Natural events such as hurricanes, tornadoes, earthquakes, and floods;
  9. Variations in color, grain and markings that exist in the Flooring when new (such variation in bamboo is a natural occurrence, so that Flooring may not match display samples) or that develop over time because of varying exposure to sunlight or UV light;
  10. Installation over radiant floor heating with a surface temperature in excess of 85° F (or temperatures per installation guidelines for specific product); or
  11. Installation of Flooring with visible defects.
Disclaimer of Implied Warranties and Other Warranties
The above warranties are the exclusive and sole warranties given by Teragren for the Flooring.  They supersede any prior, contrary or additional representations, whether oral or written.  ANY IMPLIED WARRANTIES, INCLUDING THE  WARRANTY OF MERCHANTABILITY  AND  ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE,  ARE LIMITED IN DURATION TO THE WARRANTY PERIODS FOR THE CORRESPONDING EXPRESS WARRANTIES, ABOVE.  Some state do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

TERAGREN DISCLAIMS ANY AND ALL WARRANTIES (INCLUDING THE  WARRANTY OF MERCHANTABILITY  AND  ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ) FOR ANY FLOORING PRODUCTS THAT ARE NOT SOLD THROUGH AN AUTHORIZED TERAGREN DEALER, AND ANY SUCH PRODUCTS ARE SOLD AS IS AND WITH NO EXPRESS OR IMPLIED WARRANTY FROM TERAGREN.

What We'll Provide if the Flooring is NonConforming.
If during the applicable Warranty Period, the Flooring does not conform to the preceding Warranties, the Owner shall notify Teragren as provided below, and within a reasonable time Teragren will provide, at its option, one of the following:  (1) repair of any nonconforming or defective Flooring (for defects in finish, this means refinishing the affected planks), (2) provision of conforming planks to replace any nonconforming planks, including a reasonable allowance for associated costs of removal and reinstallation, but this allowance shall be included only during the first two years of use and it does not include the cost of removal of fixtures installed on the Flooring, (3) refund of the purchase price for any nonconforming planks that have not been installed, or (4) refund of the percentage of the purchase price for the nonconforming planks equal to the percentage of the Warranty Period remaining when Teragren is notified of the nonconformity.

THESE REMEDIES SHALL BE THE EXCLUSIVE AND SOLE REMEDIES FOR ANY BREACH OF WARRANTY.

If the Flooring does not conform to the Warranty, the Owner must notify Teragren in writing at the address below within thirty (30) days after discovering the nonconformity.  The notice must describe the location and nature of the nonconformity.  The owner must give Teragren a reasonable opportunity to examine the claimed nonconformity before undertaking any repairs, removal or replacement.  The owner must present the original invoice, bill or other proof of the date of purchase.  Compliance with the requirements of this paragraph is a condition to coverage under the Warranty: if these requirements are not complied with, Teragren will have no obligation to remedy any nonconformities.

Exclusion of Incidental and Consequential Damages.
IN NO EVENT SHALL TERAGREN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMGES, WHETHER RESULTING FROM NONDELIVERY OR FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODDUCT OR FROM TERAGREN'S OWN NEGLIGENCE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Severability.   If any provision of this warranty is found to be invalid or unenforceable, then the remainder shall have full force and effect.

Applicable Law.   This Warranty will be interpreted, construed and enforced in all respects in accordance with the laws of the State of Washington, without reference to its choice of law principles.  The U.N. Convention on Contracts for the International Sale of Goods will not apply to this Warranty.

Warranty for Commercial Use - Bamboo Flooring

This warranty applies to Teragren LLC  SIGNATURE NATURALS, SIGNATURE COLORS, CRAFTSMAN II, SYNERGY Solid-Strip (10 mm and 12 mm), SYNERGY Floating Floor and STUDIO Floating Floor  bamboo flooring that is purchased through and Authorized Teragren Dealer and installed in commercial buildings (referred to below as the "Flooring").

We want you to be happy and confident in your investment.  Since its inception, Teragren has been committed to providing one of the finest hardwood flooring products in the market.  The Teragren name is synonymous with quality, durability, beauty and uniqueness.  Our superior design, production technologies and style allow us to provide one of the best warranties in the industry, subject only to a few common sense exclusions.

For all models of Flooring, Teragren makes the Structural Warranty immediately below.  For  SIGNATURE NATURALS, SIGNATURE COLORS, CRAFTSMAN II, SYNERGY Solid-Strip, SYNERGY Floating Floor   and   STUDIO Floating Floor   models of Flooring that are pre-finished at our factory, we also make the Finish Warranty in paragraph 2 below.  These Warranties extend solely to the first person who owns and lives in the structure in which the Flooring is installed following the installation (the "Owner).  The Warranties are not transferable.

1.    Lifetime Structural Warranty.    Teragren warrants that the Flooring will be, at the time of sale, free from defects in material and manufacture and in conformity with Teragren's standard specifications.  Teragren further warrants that during the Owner's lifetime (or for as long as the Owner lives in the structure - whichever period is shorter) the Flooring will not delaminate, separate, buckle, or cup as a result of a manufacturing defect,   provided that   the Flooring is maintained according to Teragren's instructions and used for its intended purpose.

2.    Ten-Year Heavy Use Commercial Finish Warranty.    Teragren warrants that the factory-installed finish on the Flooring will be, at the time of sale, free from defects in material and manufacture and in conformity with Teragren's standard specifications for the finish.  Teragren further warrants that for a period of ten (10) years from the date of sale (the "Finish Warranty Period") the finish will not - as a result of a manufacturing defect - wear through to the underlying Flooring or separate from the Flooring   provided that   the Flooring is maintained according to Teragren's instructions and used for its intended purpose.  This warranty does not cover scratches, reduction in the shine of the finish, minor imperfections or irregularities (up to 5%), or damage to the finish caused by damage to the underlying Flooring.

Condition of Warranty Coverage.    The Teragren Maintenance instructions   MUST   be followed as a condition for these Warranties to have effect.  You may obtain these instructions from your local dealer or directly from Teragren by downloading or printing them from the Teragren website, by calling or faxing the numbers below, or by sending an email request to info@teragren.com.  This warranty does not cover damage or defects resulting from or in any way attributable to:
  1. Improper storage, handling or installation of the Flooring (including improper installation of joists and subflooring or improper surface preparation);
  2. Abuse, lack of maintenance, neglect, abnormal use or misuse, negligence, application of solvents, corrosives or other chemicals to the Flooring, color change, fading or damage due to exposure to the sun, crazing, excessive pivot and point-loads, spike-heeled shoes, unpadded furniture feet, water, damage from sand, pebbles or other abrasives or other unintended uses;
  3. Insect infestation after shipment from the point of origin;
  4. Stains and finishes;
  5. Improper alterations of original manufactured product;
  6. Moisture problems (including subfloor moisture, leaks, rain, wet mopping, etc.) or excessive dryness or heat;
  7. Settlement or movement of the structure to which the Flooring is attached;
  8. Natural events such as hurricanes, tornadoes, earthquakes, and floods;
  9. Variations in color, grain and markings that exist in the Flooring when new (such variation in bamboo is a natural occurrence, so that Flooring may not match display samples) or that develop over time because of varying exposure to sunlight or UV light;
  10. Installation over radiant floor heating with a surface temperature in excess of 85° F (or temperatures per installation guidelines for specific product); or
  11. Installation of Flooring with visible defects.
Disclaimer of Implied Warranties and Other Warranties
The above warranties are the exclusive and sole warranties given by Teragren for the Flooring.  They supersede any prior, contrary or additional representations, whether oral or written.  ANY IMPLIED WARRANTIES, INCLUDING THE   WARRANTY OF MERCHANTABILITY   AND   ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE,   AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

TERAGREN ALSO DISCLAIMS ANY AND ALL WARRANTIES (INCLUDING THE   WARRANTY OF MERCHANTABILITY   AND   ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE  ) FOR ANY FLOORING PRODUCTS THAT ARE NOT SOLD THROUGH AN AUTHORIZED TERAGREN DEALER, AND ANY SUCH PRODUCTS ARE SOLD AS IS AND WITH NO EXPRESS OR IMPLIED WARRANTY FROM TERAGREN.

What We'll Provide if the Flooring is NonConforming.
If during the applicable Warranty Period, the Flooring does not conform to the preceding Warranties, the Owner shall notify Teragren as provided below, and within a reasonable time Teragren will provide, at its option, one of the following:  (1) repair of any nonconforming or defective Flooring (for defects in finish, this means refinishing the affected planks), (2) provision of conforming planks to replace any nonconforming planks, including a reasonable allowance for associated costs of removal and reinstallation, but this allowance shall be included only during the first two years of use and it does not include the cost of removal of fixtures installed on the Flooring, (3) refund of the purchase price for any nonconforming planks that have not been installed, or (4) refund of the percentage of the purchase price for the nonconforming planks equal to the percentage of the Warranty Period remaining when Teragren is notified of the nonconformity.

THESE REMEDIES SHALL BE THE EXCLUSIVE AND SOLE REMEDIES FOR ANY BREACH OF WARRANTY.

If the Flooring does not conform to the Warranty, the Owner must notify Teragren in writing at the address below within thirty (30) days after discovering the nonconformity.  The notice must describe the location and nature of the nonconformity.  The owner must give Teragren a reasonable opportunity to examine the claimed nonconformity before undertaking any repairs, removal or replacement.  The owner must present the original invoice, bill or other proof of the date of purchase.  Compliance with the requirements of this paragraph is a condition to coverage under the Warranty: if these requirements are not complied with, Teragren will have no obligation to remedy any nonconformities.

Exclusion of Incidental and Consequential Damages.
IN NO EVENT SHALL TERAGREN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMGES, WHETHER RESULTING FROM NONDELIVERY OR FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODDUCT OR FROM TERAGREN'S OWN NEGLIGENCE.

Severability.    If any provision of this warranty is found to be invalid or unenforceable, then the remainder shall have full force and effect.

Applicable Law.    This Warranty will be interpreted, construed and enforced in all respects in accordance with the laws of the State of Washington, without reference to its choice of law principles.  The U.N. Convention on Contracts for the International Sale of Goods will not apply to this Warranty.

Teragren LLC
12715 Miller Rd. NE, Suite 301
Bainbridge Island, WA 98110
p. 800.929.6333 / 206.842.9477
f. 206.842.9456 / www.teragren.com