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Efloors.com®
is committed to providing you with exceptional customer service.
We will ensure that your order is shipped to your door as quickly and
safely as possible. We employ only the most reputable parcel and
freight carriers in the industry to guarantee 100% customer satisfaction.
Most of our flooring products are IN STOCK at our Chicago warehouse
for IMMEDIATE DELIVERY to your home or business!
The following terms and conditions
apply to any order:
- Most orders are sent via UPS Parcel Standard Ground, UPS Freight
Standard Ground, Roadway Express, R&L Carriers, or Estes Freight
- You can choose to have your order delivered
to your home or a business
- If you intend to have a contractor install
your flooring, we recommend that the order is shipped to their location
for easier receiving and handling purposes
- All deliveries to your home or business are
curbside deliveries by truck. You are responsible for unloading
the order and carrying the product from the curb and into your home
(boxes can weigh between 30 and up to 80lbs). If you cannot
unload the order, you may want to invite a capable person to help
you
- Before agreeing to curbside delivery, you need
to consider accessibility to street/driveway to avoid additional
assessorial shipping charges
- If the delivery truck cannot get to your location,
you will be asked to pick up the order at a trucking terminal determined
by Efloors.com®
- You must be home at the time of order delivery
- The driver is unable to enter your home while
unloading product
- Residential delivery fees are not refundable
if you decide to cancel your order en route.
See our Return Policy for
details
- Call Efloors.com® at (888) 775-7595 for orders
going to Alaska or Hawaii. These orders will be charged additional
shipping fees, based on destination, size, and weight
- Shipment time are generally between 3-8 business
days from time of order to arrival at destination.
See maps for transit times
from Chicago to your location. Express or expedited shipping
services will be charged to you at regular price determined by common
freight carriers if you decide to choose that option
- Shipping to PO Boxes, APO and FPO addressed,
Canada, and other non-US regions is not an option
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