Once your item is returned in its original unopened package, carton
or container within 14 days of receipt, you will receive a full refund
of your purchase price minus the actual non-promotional shipping costs
of the original shipment, any return shipping charges, and a 20% restock
Efloors.com processes refunds right away after receiving the return.
You can expect to receive your refund within two to four weeks after
shipping your item back to us. One of the members of our staff will
be in touch with you either by phone or email with the details of your
refund. Refunds shall be issued in the same form of payment as that
used to make your purchase.
All returned items are inspected upon receipt. If the item has been
opened or shows signs of soil, damage, or wear you may be subject to
a partial refund and/or charges for both original shipping and return
Shipping Charges and Restock Fees: : Efloors.com
shall cover the return shipping charges and restock fees under the following
- Defective merchandise received
- Merchandise damaged in transit
- Incorrect shipment received due to our error
If you decide to return your purchase for a full refund, you will
be responsible to pay the actual non-promotional shipping costs of the
original shipment, any return shipping charges, and a 20% restock fee.
For more information...
Pricing PolicyOrdering PolicyShipping PolicyReceiving And Inspecting Your DeliveryReturn PolicyNon-returnable ItemsHow To Return An ItemCancelled Orders