How to Return an Item
If you decide to return an item for any reason, we want to hear from
you. Simply contact us or call us at
1-888-522-5456. You will be greeted by a friendly and helpful
specialist who will assist you in proceeding with your return.
All returns require a Return Authorization Number (RA). Customers
must contact Efloors.com at 1-888-522-5456 to obtain a Return
Authorization Number within 14 days of receiving the order. 14 days
after the date of delivery, the order is considered closed and a
return cannot be authorized.
Once you receive your Return Authorization Number, it is very
important to clearly reference your RA# on the outside of the
package. This number is used internally to track your return to
ensure your credit is promptly issued.
Efloors.com will coordinate a pick up for the merchandise being
NOTE: Efloors.com only accepts returns after issuing a
return authorization number.
All other returns will be refused.
For more information...
Pricing PolicyOrdering PolicyShipping PolicyReceiving And Inspecting Your DeliveryReturn PolicyNon-returnable ItemsHow To Return An ItemRefund PolicyCancelled Orders