How to Return an Item

If you decide to return an item for any reason, we want to hear from you. Simply contact us or call us at 1-888-522-5456. You will be greeted by a friendly and helpful specialist who will assist you in proceeding with your return.

All returns require a Return Authorization Number (RA). Customers must contact Efloors.com at 1-888-522-5456 to obtain a Return Authorization Number within 14 days of receiving the order. 14 days after the date of delivery, the order is considered closed and a return cannot be authorized.

Once you receive your Return Authorization Number, it is very important to clearly reference your RA# on the outside of the package. This number is used internally to track your return to ensure your credit is promptly issued.

Efloors.com will coordinate a pick up for the merchandise being returned.

NOTE: Efloors.com only accepts returns after issuing a return authorization number. All other returns will be refused.

For More Information See:

Return Policy
Refund Policy
Non-Returnable Items
Cancelled Orders
Receiving and Inspecting Your Delivery