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Bruce Hardwood Flooring by Armstrong Wentworth Estate: Traditional Fawn 3/8" x 5" Engineered Hardwood EWE5202
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Bruce Hardwood Flooring by Armstrong Wentworth Estate:  Traditional Fawn 3/8" x 5" Engineered Hardwood EWE5202

Product ID: 31390

Availability: Typically Ships Next Business Day
Regular Price: $6.29
SALE PRICE:
$3.79SQ FT
Carton Price: $83.38
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22.00 SQ FT PER CARTON
Quantity:
SQ FT Carton(s)
Approved Subfloor: Wood or Concrete
Carton Coverage: 22
Color Name: Traditional Fawn
Color Variation: Low
Colors: Latte,Peppercorn,Pumpkin
Construction: Engineered
Description: 3/8" Thick (5 ply)
Dimensions: 5" Wide x Random Lengths 10" - 48"
Edge Profile: Micro-beveled ends & edges
Finish Group: Hand-Scraped
Finish Type: Dura-Luster plus Urethane
Finish Warranty: 25 years
Grade: Select
Installation Method: Floating Lock & Fold
Locking: Lock & Fold
Manufacturer: Bruce by Armstrong
Manufacturer SKU: EWE5202
Photo Sensitivity: Low
Species: Maple
Species Group: Maple
Style Name: Wentworth Estate
Thickness: 3/8"
Where to Install: On, Above, Below Grade, Over Radiant Heat
Width: 5"
Features Benefits
 
 
Lock And Fold Technology
         
 
Hardwood that installs like a laminate!  No gluing, nailing or stapling required.
 
 
Choose From 11 Hand-Scraped Visuals Wentworth Estate hardwood is available in four American grown species, all hand crafted for a distinct one-of-a kind floor.
 
 
5 Ply Construction 5 Ply Engineered construction provides maximum strength and stability - even in your basement!
 
 
Micro-Bevel Detailing       Wentworth Estate hardwood floors feature micro-beveled ends and edges to highlight each plank.
INSTALLATION INSTRUCTIONS BRUCE® LOCKING HARDWOOD WITH LOCK&FOLD® TECHNOLOGY
 
 
 
RECOMMENDED CLEANER:  Bruce Hardwood & Laminate Floor Cleaner
RECOMMENDED UNDERLAYMENT:  (Floating installation system only):  Bruce ComfortGuard, Armstrong Two-in-One Advanced Underlayment with tape
RECOMMENDED WOOD GLUE:  (Floating installation and joint gluing):  Bruce EverSeal Adhesive
 
 
I. GENERAL INFORMATION
 
Owner/Installer Responsibility

Beautiful wood floors are a product of nature, and therefore, not perfect. Our wood floors are manufactured in accordance with accepted industry standards, which permit grading deficiencies not to exceed 5%. These grading deficiencies may be of a manufacturing or natural type. When flooring is ordered, 5% must be added to the actual square footage needed for cutting and grading allowance (10% for diagonal installations).
 
  • The owner/installer assumes all responsibility for final inspection of product quality. This inspection of all flooring should be done before installation. Carefully examine flooring for color, finish and quality before installing it. If material is not acceptable, do not install it and contact the seller immediately.
  • Prior to installation of any wood-flooring product, the owner/installer must determine that the job-site environment and the subsurfaces involved meet or exceed all applicable standards. Recommendations of the construction and materials industries as well as local codes must be followed. These instructions recommend that the construction and subfloor be clean, dry, stiff, structurally sound and flat. The manufacturer declines any responsibility for job failure resulting from or associated with subfloor and substrates or job-site environmental deficiencies.
  • Prior to installation, the owner/installer has final inspection responsibility as to grade, manufacture and factory finish. The installer must use reasonable selectivity and hold out or cut off pieces with deficiencies, whatever the cause. Should an individual piece be doubtful as to grade, manufacture or factory finish, the installer should not use the piece.
  • Use of stain, filler or putty stick for touch-up and appropriate products for correcting subfloor voids is accepted as part of normal installation procedures.
ATTENTION INSTALLERS
CAUTION: WOOD DUST
Sawing, sanding and machining wood products can product wood dust. Airborne wood dust can cause respiratory, eye and skin irritation. The International Agency for Research on Cancer (IARC) has classified wood dust as a nasal carcinogen in humans.
 
Precautionary Measures: If power tools are used, they should be equipped with a dust collector. If high dust levels are encountered, use an appropriate NIOSH-designated dust mask. Avoid dust contact with eye and skin.
 
First Aid Measures In Case of Irritation: In case of irritation, flush eyes or skin with water for at least 15 minutes.
 
If you have any technical or installation questions, or to request a Material Safety Data Sheet, please call 1 800 233 3823 or visit www.floorexpert.com, our technical website.
 
IMPORTANT HEALTH NOTICE FOR MINNESOTA RESIDENTS ONLY:
THESE BUILDING MATERIALS EMIT FORMALDEHYDE, EYE, NOSE AND THROAT IRRITATION, HEADACHE, NAUSEA AND A VARIETY OF ASTHMA-LIKE SYMPTOMS, INCLUDING SHORTNESS OF BREATH, HAVE BEEN REPORTED AS A RESULT OF FORMALDEHYDE EXPOSURE, ELDERLY PERSONS AND YOUNG CHILDREN, AS WELL AS ANYONE WITH A HISTORY OF ASTHMA, ALLERGIES, OR LUNG PROBLEMS, MAY BE AT GREATER RISK. RESEARCH IS CONTINUING ON THE POSSIBLE LONG-TERM EFFECTS OF EXPOSURE TO FORMALDEHYDE.
 
REDUCED VENTILATION MAY ALLOW FORMALDEHYDE AND OTHER CONTAMINANTS TO ACCUMULATE IN THE INDOOR AIR. HIGH INDOOR TEMPERATURES AND HUMIDITY RAISE FORMALDEHYDE LEVELS. WHEN A HOME IS TO BE LOCATED IN AREAS SUBJECT TO EXTREME SUMMER TEMPERATURES, AN AIR-CONDITIONING SYSTEM CAN BE USED TO CONTROL INDOOR TEMPERATURE LEVELS. OTHER MEANS OF CONTROLLED MECHANICAL VENTILATION CAN BE USED TO REDUCE LEVELS OF FORMALDEHYDE AND OTHER INDOOR AIR CONTAMINANTS.
 
IF YOU HAVE ANY QUESTIONS REGARDING THE HEALTH EFFECTS OF FORMALDEHYDE, CONSULT YOUR DOCTOR OR LOCAL HEALTH DEPARTMENT.
 
II. PREPARATION
Storage and Handling

Handle and unload with care. Store in a dry place being sure to provide at least a 4" (10 cm) air space under cartons, which are stored upon "on-grade" concrete floors. Flooring shall not be delivered until the building has been enclosed with windows, doors are in place, and cement work, plastering and all other "wet" work is completed and dry. Concrete should be at least 60 days old. Although it is not necessary to acclimate engineered flooring it is best to store it in the environment in which it is expected to perform prior to installation. Do not open cartons of locking hardwood flooring in advance of installation. Air conditioning/heating systems should be in place and in operation at least 14 days prior, during and after installation of the flooring.
 
Job-Site Conditions
 
  • The building should be closed in with all outside doors and windows in place. All concrete, masonry, framing members, drywall, paint and other "wet" work should be thoroughly dry. The wall coverings should be in place and the painting completed except for the final coat on the base molding. When possible, delay installation of base molding until flooring installation is complete. Basements and crawl spaces must be dry and well ventilated.
  • Exterior grading should be complete with surface drainage offering a minimum drop of 3" in 10'. (8 cm in 3 m) to direct flow of water away from the structure. All gutters and downspouts should be in place.
  • Engineered flooring may be installed below, on or above grade level. Do not install in full bathrooms.
  • Crawl spaces must be a minimum of 18" (46 cm) from the ground to underside of joists. A ground cover of 6-20 mil black polyethylene film is essential as a vapor barrier with joints lapped 6" (15 cm) and sealed with moisture-resistant tape. The crawl space should have perimeter venting equal to a minimum of 1.5% of the crawl space square footage. These vents should be properly located to foster cross ventilation. Where necessary, local regulations prevail.
  • Permanent air conditioning and heating systems should be in place and operational. The installation site should have a consistent room temperature of 60-80 degrees F (16-27 degrees C) and humidity of 35-55% for 14 days prior, during and until occupied.
  • Subfloor (wood or concrete) must be checked for moisture content using the appropriate testing method and documented.
WARNING: EXISTING IN-PLACE RESILIENT FLOOR COVERING AND ASPHALTIC ADHESIVES. DO NOT SAND, DRY SWEEP, DRY SCRAPE, DRILL, SAW, BEADBLAST, OR MECHANICALLY CHIP OR PULVERIZE EXISTING RESILIENT FLOORING, BACKING, LINING FELT, ASPHALTIC "CUTBACK" ADHESIVE, OR OTHER ADHESIVE.
 
  • These existing in-place products may contain asbestos fibers and/or crystalline silica.
  • Avoid creating dust. Inhalation of such dust is a cancer and respiratory tract hazard.
  • Smoking by individuals exposed to asbestos fibers greatly increases the risk of serious bodily harm.
  • Unless positively certain that the existing in-place product is a non-asbestos-containing material, you must presume it contains asbestos. Regulations may require that the material be tested to determine asbestos content and may govern removal and disposal of material.
  • See current edition of the Resilient Floor Covering Institute (RFCI) publication Recommended Work Practices for Removal of Resilient Floor Coverings for instructions on removing all resilient floor covering structures or contact your retailer or Armstrong World Industries, Inc. 1 800 233 3823.
  • The floor covering or adhesive in this package does NOT contain asbestos.
 
Subfloor Conditions
  • CLEAN - Subfloor must be free of wax, paint, oil, sealers, adhesives and other debris.
  • LEVEL/FLAT - Within 3/16" in 10' (5 mm in 3 m) and/or 1/8" in 6' (3 mm in 2 m). Sand high areas or joints. Fill low areas with a latex additive cementitious leveling compound of 3,000-PSl minimum compressive strength such as Armstrong™ S-194 Patch, Underlayment & Embossing Leveler with S-195 Underlayment Additive. Follow the instructions of the leveling compound manufacturer. Leveling compounds must be tested for moisture to ensure they are within the specified requirements for proper installation.
  • DRY - Check and document moisture content of the subfloor using the appropriate moisture test. Moisture content of wood subfloors must not exceed 13% on a wood moisture meter, or read more than a 4% difference from the moisture level of the
    product being installed.
  • STRUCTURALLY SOUND - Nail or screw any areas that are loose or squeak. Wood panels should exhibit an adequate fastening pattern, glued/screwed or nailed as system requires using an acceptable nailing pattern. Typical: 6" (15 cm) along bearing edges and 12' (30 cm) along intermediate supports. Flatten edge swell as necessary. Replace any water-damaged, swollen or delaminated subflooring or underlayments.
Note: Avoid subfloors with excessive vertical movement. Optimum performance of hardwood floor covering products occurs when there is little horizontal or vertical movement of the subfloor. If the subfloor has excessive vertical movement (deflection) before the installation of the flooring it is likely it will do so after installation of the flooring is complete. As flooring manufacturers we are unable to evaluate each engineered system. Spacing and spans, as well as their engineering methods, are the responsibility of the builder, engineer, architect or consumer, who is better able to evaluate the expected result based on site related performance.
 
Tools and Accessories Needed
 
• Broom • Pencil • Safety glasses • Matching filler • Moisture meter (wood, concrete or both)
• Transition and wall moldings as needed • Hand saw, table saw, circular saw or band saw
• Recommended underlayment for hardwood flooring • Tape measure • Carpenter square
• Hammer or rubber mallet • Vinyl/plastic tapping block • Pull-bar • Utility knife
• NIOSH - designated dust mask • Recommended wood glue • 3M Scotch-Blue™ 2080 tape
• Recommended hardwood flooring cleaner
 
III. SUBFLOOR/UNDERLAYMENT REQUIREMENTS
 
Concrete Moisture Tests
All concrete subfloors should be tested and results documented for moisture content. Visual checks may not be reliable. Test several areas, especially near exterior and plumbing walls.
 
Acceptable test methods for subfloor moisture content include:
  • A 3% Phenolphthalein in Anhydrous alcohol solution. Chip the concrete at least 1/4" (6 mm) deep (do not apply directly to the concrete surface) and apply several drops of the solution to the chipped area. If any color change occurs, further testing is required.
  • Tramex Concrete Moisture Encounter meter. Moisture readings should not exceed 4.5 on the upper scale.
  • Polyfilm Test: Apply 3'x3' (1 m x l m) pieces of polyethylene film to the subfloor and leave in place for 24 hours. Assure all edges are completely sealed with water-resistant tape. Darkened concrete or condensation on film indicates presence of moisture and requires additional measurements with the Tramex meter, Calcium Chloride or RH test.
Note: The following tests are required in commercial applications, either or both tests are acceptable.
  • Calcium Chloride test (ASTM F1869): The maximum moisture transfer must not exceed 3 lbs/1000 square feet in 24 hours with this test.
  • RH Levels in Concrete Using In-situ Probes (ASTM F2170-02) should not exceed 75%.
"DRY" CONCRETE, AS DEFINED BY THESE TESTS CAN BE WET AT OTHER TIMES OF THE YEAR. THESE TESTS DO NOT GUARANTEE A DRY SLAB. ALL NEW CONSTRUCTION CONCRETE SLABS SHOULD HAVE A MINIMUM OF 6 MIL (10 MIL PREFERRED) POLY FILM MOISTURE BARRIER BETWEEN THE GROUND AND THE CONCRETE.
 
Moisture-Retardant Systems:
If excessive moisture is present or anticipated, use Armstrong VapArrest S-135 or inexpensive sheet vinyl to reduce vapor intrusion.

Follow the manufacturer's recommendations for subfloor preparation and the application of the moisture retardant system.
  • Sheet vinyl. An inexpensive sheet vinyl or "slip-sheet" (felt-backed with vinyl wear layer) may be installed. Use a premium grade, alkali resistant adhesive and a full spread application system to properly bond the vinyl to the subfloor. Follow the sheet vinyl manufacturer's instructions for installation procedures. A bond test may be required as an adhesion test. Install several small areas (3' x 3') (1 m x 1 m) and allow the vinyl to set for 72 hours. Remove the vinyl. If the backing remains attached to the concrete, the subfloor should be acceptable for sheet vinyl installation. Install the sheet vinyl and allow the
    adhesive to cure for 24 hours prior to beginning installation. Always check for adequate adhesive bond.
IV. INSTALLING THE FLOOR
 
Before You Start
  • Before installing the planks, central heat or air conditioning should be operating for 14 days.
  • Planks should be stored in a flat position.
  • Store planks in the room where it is to be installed. Do not open the packages until installation begins.
  • Install only at room temperature above 60°F (16°C) and 35-55% humidity conditions.
  • In rooms with under-floor (radiant) heating, the surface temperature of the subfloor may not, under any circumstances, exceed 85°F (29°C). Increasing heat should be done in 5 degree increments. Ascertain that the subfloor is properly engineered or controlled for the flooring being installed. Subfloors designed for materials with higher resistance to heat
    transfer, such as carpet, WILL damage the flooring. Installations that include multiple floor covering products on a single heating circuit must be adjusted for the flooring product with the highest heat transfer or lowest temperature requirement.
  • When possible, preselect and set aside boards that blend best with all horizontally mounted moldings (reducer/stair nose etc.) This will assure a uniform final appearance. Install these boards adjoining the moldings.
  • Floor should be installed from several cartons at the same time to ensure good color and shade mixture.
  • If possible, remove all wall mounted moldings such as base and quarter round.
  • The floating floor underlayment already has double-sided tape for ease of taping the precut overlapping seams. If a non-adhesive underlayment is used, tape all seams with the included tape unless the installation is over wood or wood composite subfloor. Do not install in areas of high moisture incidence such as bathrooms and powder rooms.

NOTE: DO NOT INSTALL FLOORING USING RUBBER MALLETS. STRIKING THE SURFACE WITH A RUBBER MALLET MAY "BURN" THE FINISH CAUSING IRREPARABLE DAMAGE.

STEP 1: Doorway and Wall Preparation
Undercut door casings and jambs. Remove any existing base, shoe mold or doorway thresholds. These items can be replaced after installation. All door casings and jambs
should be undercut to avoid difficult scribe cuts.
 
STEP 2: Establish a Starting Point
  • Decide the direction of the floor installation in the room. Planks installed parallel to windows accent the floor the best. Floors should be installed perpendicular to the floor joists. Stiffen subfloors as necessary to prevent vertical movement.
  • Avoid narrow pieces at the finish wall. Measure the distance between the starting wall and the finish wall, divide this number by the width of the board. If the remainder is less than 1-1/2', (4 cm), cut off 1-1/2" (4 cm) from the width of the first row, or to balance the room add the difference to the plank width and divide by two. The final row will normally be narrower than the others and will have to be ripped lengthwise.
NOTE: The last row should not be narrower than 1-1/2" (4 cm). If the walls are uneven or the last plank is less than 1-1/2" (4 cm), it may be necessary to rip the first or last rows to fit the contour of the wall or to glue the narrow rip to the adjoining full piece.
 
STEP 3: Laying the Underlayment
  • Install the underlayment in the same direction that the wood flooring is to be installed.
  • Extend the underlayment a few inches up the wall.
  • Trim excess prior to installing trim or moldings.
  • The floating floor underlayment already has double-sided tape for ease of taping the precut overlapping seams. If a non-adhesive underlayment is used, tape all seams with the included tape.
 
STEP 4: Installing First Row
  • Select a board to begin installation of the first row using the longest boards available.
  • Starting from the LEFT with the tongue facing the wall, carefully place the first board in place. Use wedges or 1/2" (13 mm) scrap along the wall to hold plank in place while allowing the required expansion space.
  • Align the next piece by overlapping the end of the first board so that the joint is tight when the board lays flat. Some slight adjustment of the board may be necessary to assure a tight fit.
  • Again, place wedges or 1/2" (13 mm) scrap as necessary to restrain movement and maintain expansion zone.
  • Continue in this manner until the first row is complete.
  • Cut the final board to length allowing the necessary expansion zone.
  • Place wedges to restrain movement and maintain expansion zone.
  • If the wall is not straight, scribe the first board as necessary to maintain alignment.
 
STEP 5: Installing Remaining Rows
  • Begin the second row with the cut piece from the first row. If the cut piece is shorter than 8" (20 cm) do not use it. Instead, begin with a new board that exceeds 8" (20 cm) in length and allows 6" (15 cm) spacing between the end joints.
  • Place the first board in place by angling it up slightly, pushing forward and interlocking the side tongue. Slide the board to the LEFT as necessary to align the edges of the end joint.
  • Carefully push the board down until tongue and groove lock together on the side and ends.
  • A slight tap with a tapping block may be necessary to complete the interlock.
  • Restrain the movement of the board by installing a wedge in the expansion zone.
  • Install all remaining boards and rows in the same manner.
  • Cut the last board to size, allowing for the expansion zone, and install as above.
  • If necessary, complete the tight fit by tapping the board into place with a pull bar.
  • Whenever practical, use cut pieces from previous rows as a starter board to reduce waste.
  • Maintain 6" (15 cm) spacing between end joints after the first four rows for best appearance.
STEP 6: Installing Final Row
  • The last row may need to be cut lengthwise (ripped).
  • Place the row of planks to be fit on top of the last row of installed planks. Use a piece of plank as a scribe to trace the contour of the wall.
  • Mark where the board will be cut. If the fit of the wall is simple and straight, just measure for the correct fit and cut.
  • After the last row is cut, use the pull bar to tighten the joint.
STEP 7: Installing Under a Door Jamb
  • Installations of locking engineered floors under moldings, such as a door jamb, may require that the top lip of the groove on the end be reduced in size.
  • Using a small plane or knife plane, shave off the ledge off the groove.
  • After the groove edge has been trimmed, place the board into place and tighten with a pull bar to test for fit.
  • If fit is incorrect, trim as necessary.
  • Place a bead of recommended wood glue on the bottom lip of the groove.
  • Reinsert the tongue into the groove and tighten the board with a pull bar. Hold the board in place with painters tape (3M Scotch-Blue™ 2080 Tape) until the glue is dry. Do not use masking tape or duct tape, as the finish may be damaged.
STEP 8: Completing the Installation
  • Remove all wedges and tape if used.
  • Clean floor with the recommended hardwood flooring cleaner.
  • Trim all underlayment and install, or re-install, all base and/or quarter round moldings. Nail moldings into the wall, not the floor. Inspect the floor, filling all minor gaps with the appropriate blended filler.
  • If the floor is to be covered, use a breathable material such as cardboard. Do not cover with plastic.
  • Leave warranty and floor care information with the owner. Advise them of the product name and code number of the flooring they purchased.
  • To prevent surface damage, avoid rolling heavy furniture and appliances on the floor. Use plywood, hardboard or appliance lifts if necessary. Use protective castors/castor cups or felt pads on the legs of furniture to prevent damage to the flooring.
V. TRANSITION AND WALL MOLDINGS
  • Reducer Strip: A teardrop-shaped molding used as a transition to thinner floor covering materials and around fireplaces. Fasten down with adhesive, small nails or double-faced tape.
  • Threshold: A molding undercut for use against sliding door tracks, fireplaces, carpet, ceramic tile or existing thresholds to allow for expansion space and to provide a smooth transition in height difference. Fasten to subfloor with adhesive and/or nails through the heel. Pre-drill nail holes to prevent splitting.
  • Stair Nosing: A molding undercut for use as a stair landing trim, elevated floor perimeters and stair steps. Fasten down firmly with adhesive and nails or screws. Pre-drill nail holes to prevent splitting.
  • Quarter Round: A molding used to cover expansion space next to baseboards, case goods and stair steps. Pre-drill and nail to the vertical surface, not into the floor.
  • Combination Base and Shoe: A molding used when a base is desired. Used to cover expansion space between the floor and the wall. Pre-drill and nail into the wall, not the floor.
  • T-Molding: A molding used as a transition piece from one rigid flooring to another of similar height or to gain expansion spaces. Fasten at the heel in the center of the molding. Additional rigid support may need to be added to the heel of the molding dependent upon the thickness of the goods covered. Do not use this molding as a transition to carpet.
INSTALLERS - ADVISE YOUR CUSTOMER OF THE FOLLOWING
 
Seasons: Heating and Non-Heating
Recognizing that hardwood floor dimensions will be slightly affected by varying levels of humidity within your building, care should be taken to control humidity levels within the 35-55% range. To protect your investment and to assure that your floors provide lasting satisfaction, we have provided our recommendations below.
  • Heating Season (Dry): A humidifier is recommended to prevent excessive shrinkage in hardwood floors due to low humidity levels. Wood stoves and electric heat tend to create very dry conditions.
  • Non-Heating Season (Humid, Wet): Proper humidity levels can be maintained by use of an air conditioner, dehumidifier, or by turning on your heating system periodically during the summer months. Avoid excessive exposure to water from tracking
    during periods of inclement weather. Do not obstruct in any way the expansion joint around the perimeter of your floor.
NOTE: Final inspection by the end-user should occur from a standing position.
 
FLOOR REPAIR
Minor damage can be repaired with a touch-up kit or filler. Major damage will require board replacement, which can be done by a professional floor installer.
 
 
 
Warranty
Effective as of May 01, 2006
 
Who is Covered?
 
All warranties in this Limited Warranty Guide are given only to the original retail purchaser of our product.  Our warranties are not transferable.
 
What is Covered and For How Long?
 
The limited warranties described at right are subject to the product applications, limitations, disclaimers and exclusions described below and are effective for floors purchased after May 1, 2006.  All warranties run from the date of retail purchase for the applicable period described below.
 
What Are You Responsible For Under Our Warranties?
 
To be covered under our warranties (except under the Pre-installation Defects Warranty) you need to retain your sales slip and make sure that the flooring is properly installed in accordance with our installation instructions provided with the flooring.  To be covered under our Lifetime Subfloor Moisture Protection Warranty, keep your proof or pre-installation moisture test results and sales slip confirming use of our recommended adhesives.  To be covered under our Radian-heated Subfloor Warranty, keep the flooring surface at or below 85º F (29º C) and the relative humidity between 35% - 55%.  You must also properly care for your new floor using our easy-to-follow maintenance instructions at the end of this guide.  We recommend that you use only our specially formulated floor care products to preserve your flooring.  Use of floor care products other than those we have specially formulated for use on our flooring products may damage your floor and void this warranty.
 
What Will We Do If Any Of The Covered Events Occurs?
 
If any of the covered events listed in this guide occurs within the warranty periods specified for the respective flooring product, we will recoat, refinish, fill or furnish comparable flooring (of our manufacture and of similar color, pattern and quality), for either the repair of the defective area or the replacement of the floor, at our option.  In the unlikely event that we are unable to correct the problem after a reasonable number of attempts, we will refund the portion of the purchase price for the section of failed flooring.  If your floor was professionally installed, we will also pay reasonable labor costs for the direct repairs or replacement within the first five years of the warranty period, or the length of the warranty period, whichever is less.  These warranties do not include removal or replacement of cabinets or other fixtures.
 
For our products with the Lifetime Subfloor Moisture Protection Warranty, we will replace or repair such flooring no more than once, which is your exclusive remedy under this warranty.  If the replacement or repair fails in the same manner a second time, the site conditions will be deemed unacceptable for the installation of our hardwood floors.
 
These are the exclusive remedies under this warranty if a defect or other warranted condition occurs.  We reserve the right to verify any claims or defect by inspection and have samples removed for technical analysis.
 
What Is Not Covered By These Warranties?
  • Wood flooring installed in full bathrooms with a shower or tub.
  • Damage caused by fire, flooding, and other natural disasters and Acts of God.
  • Damage caused by negligence, accidents, misuse or abuse.
  • Damage caused by vacuum cleaner beater bar or hard heads (see Care and Maintenance Guidelines).
  • Damage caused by appliances, furniture and casters (see Care and Maintenance Guidelines).
  • Damage caused by cutting from sharp objects (see Care and Maintenance Guidelines).
  • Reduction in gloss, scratches or indentations due to sand, pebbles or other abrasives, pets, insects, construction traffic, or failure to maintain the floor as required (see Care and Maintenance Guidelines).
  • Color, shade or texture variations between samples, printed color photography or replacement flooring and the actual material.
  • Color variations between flooring and/or samples and other flooring or wood products, which you wish to match (e.g., cabinets, stair railings, trim, etc.).
  • Deficiencies related to subfloor/floor joist assemblies, subfloor preparation materials, and fasteners including, but not limited to, uneven subfloor surfaces, floor deflection or voids in the subfloor.
  • Noises (squeaks, etc.) associated with anything other than the mismanufacture of the flooring.
  • Naturally occurring wood characteristics such as variations in grain, color, mineral streaks and knots.
  • Changes in color due to exposure to sunlight and age.
  • Natural expansion and contraction resulting in separation between boards or damage caused by low or excessive humidity.
  • Products designated as "thrift', "antique", "tavern", "bargain", "cabin grade", "seconds", "economy grade", "rustic", "close-out", "off-goods", or "non-standard".  Such products are sold "AS IS".
  • Floors that are installed in other than owner-occupied or tenant-occupied residences.
  • Commercial installations of residential products.
  • Construction or installation-related damage.
  • Floors damaged or adhesive breakdown caused by subfloor moisture or water damage, including without limitation, due to broken or leaking water pipes, flooding, wet-mopping spills, or weather conditions. 
  • Installation defects, including installations made: (i) in violation of applicable state or local housing or building codes, or (ii) contrary to written instructions furnished with the product.
NOTE: YOU AND YOUR INSTALLER ARE RESPONSIBLE TO INSPECT FLOORING PRIOR TO INSTALLATION.  WE ACCEPT NO RESPONSIBILITY FOR LIABILITIES, CLAIMS OR EXPENSES, INCLUDING LABOR COSTS, WHERE FLOORING WITH VISIBLE DEFECTS HAS BEEN INSTALLED.
 
What Is Excluded From These Warranties?
 
None of our installers, retailers, distributors or employees has the authority to alter the obligations, limitations, disclaimers or exclusions under any of our warranties.
 
WE EXCLUDE AND WILL NOT BE LIABLE FOR OR PAY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES UNDER OUR WARRANTIES.  By this we mean any loss, expense or damage other than to the flooring itself that may result from a defect in the flooring.  Our limited warranties constitute the only express warranties for the product purchased.
 
TO THE EXTENT PERMITTED BY LAW AND FOR ALL NON-CONSUMER PRODUCT, ALL WARRANTIES OTHER THAN OUR LIMITED WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.  IF ANY IMPLIED WARRANTY ARISES UNDER STATE LAW, ANY AND ALL IMPLIED WARRANTIES (INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY, TO THE EXTENT ALLOWED BY LAW.
 
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
 
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
 
What Should You Do If You Have A Problem?
 
We want you to be happy with your floor purchase.  If you are not, call your retail store first.  They can answer your questions and, if necessary, start to process a claim.  If you have further questions, please contact us at:
 
Armstrong Floor Products Claim Center
P.O. Box 3001
Lancaster, Pennsylvania 17604-3001
1 800 233 3823
 
PLEASE KEEP YOUR SALES RECEIPT.  INFORMATION REGARDING THE CLAIMED DEFECT AND DATE AND PROOF OF PURCHASE MUST BE PROVIDED.
 
25 Year Warranty
  • We warrant that the covered products, in their original manufactured condition, will be free from defects in grading, lamination and assembly for as long as you (the original purchaser) own the floor.
  • We warrant to you (the original purchaser) that for 25 years, the finish on the covered product will not wear through, and that the finish will not separate from the wood flooring under normal household use when maintained in accordance with our recommended maintenance guidelines.
  • We warrant to you (the original purchaser) that for as long as you own your floor, each of our recommended adhesives will  maintain its bond when properly installed with our covered flooring products and when maintained in accordance with our recommended maintenance guidelines.
  • We warrant that each of the covered engineered hardwood flooring products, when properly installed with our recommended adhesives according to our installation instructions (including proper subfloor moisture testing), will not release from the subfloor for as long as you (the original purchaser) own your floor.  This means that prior to installation your subfloor must be inspected to assure your subfloor does not exceed maximum allowable moisture levels.  To ensure your warranty remains effective, keep your proof of pre-installation moisture test results.  If subfloor exceeds maximum allowable moisture levels, the subfloor must be allowed to dry or Armstrong S-135 VapArrest Professional Moisture Retardant System should be used.  Subfloor with known moisture problems are not covered by this warranty.  This is a one-time repair and replacement warranty only.
  • We warrant that, when the Armstrong S-135 VapArrest Professional Moisture Retardant System is used in conjunction with our recommended urethane adhesives for BRUCE, ARMSTRONG, and ROBBINS brand engineered hardwood flooring, the terms of the applicable subfloor moisture warranty for such flooring will apply without the requirement of pre-installation moisture test, provided that the subfloor is visually dry before installation and all other installation instructions are followed.
  • We warrant that the covered products meet our quality standards.  You or your installer should carefully inspect the products before installation for any milling, dimension or visual defects.  Any uncut pieces that appear to have defects should be returned to the original place of purchase; those pieces that do not meet our specifications will be replaced.  Since wood is a natural product, there will be natural variations in color, tone and grain that are not covered by this warranty.  The pre-installation warranty expires upon installation.
  • We warrant to you (the original purchaser) that the covered products, when properly installed according to our installation instructions over radiant-heated subfloors that are engineered for the R-rating of the wood flooring product, will not buckle as long as the finished flooring surface does not exceed 85º F (29º C) during the life of the floor and the relative humidity levels are maintained between 35% and 55%.
Care and Maintenance Guidelines for your Bruce® Hardwood Floor
 
Initial Care:
 
For Bruce Dura-Luster®, Dura-Luster Plus and Permion® Finish Floors
Following installation, clean with Bruce Hardwood & Laminate Floor Cleaner (formerly Bruce Dura-Luster No-Wax Floor Cleaner).  If the floor was glued down, remove any residual adhesive with the appropriate adhesive remover.
 
For Bruce Dura-Satin Finish Floors
Following installation, darker shaded floors should be waxed with Bruce Dark 'n' Rich® and light shaded floors should be waxed with Bruce Lite 'n' Natural®.
 
Ongoing Routine Care and Maintenance:
 
For Bruce Dura-Luster, Dura-Luster Plus and Permion Finish Floors
  1. Vacuum, sweep or dust mop your floor once a week, or more if needed.  The vacuum head must be brush or felt, and a wand attachment is preferable.  Do not use vacuums with beater bars or hard heads.  A Bruce swivel-head mop with soft cover is also highly recommended to eliminate finer particles of grit and dirt that can act like sandpaper on hardwood floors.
  2. Spills and tracked-in dirt should be wiped up immediately.  For spot cleaning, apply Bruce Hardwood & Laminate Floor Cleaner onto a clean cloth and rub onto the spot.  Never apply wax treatments to your urethane-coated floor.
  3. Regularly clean the floor with Bruce Hardwood & Laminate Floor Cleaner and a Bruce swivel-head mop with soft cover.  Spray the floor cleaner directly onto the floor or on the mop cover.  DO NOT allow excess Bruce Hardwood & Laminate Floor Cleaner to remain on the floor's surface.  Excess liquid may damage the fiber of the floor.
  4. NEVER CLEAN OR WET MOP WITH WATER.  Water may permanently damage the floor.
  5. Never use any of the following products (or products similar in nature) on your floor:  ammonia-based cleaners, acrylic finishes, wax-based products, detergents, bleach, polishes, oil soap, or acidic materials such as vinegar.  Many of these products can pit or etch the finish of your flooring or prevent the proper use of recommended maintenance materials.
For Bruce Dura-Satin (Wax) Finish Floors
  1. Sweep or vacuum the floor to remove loose dirt before it can scratch or be ground into the floor's surface
  2. Wax the floor once or twice a year, about as often as you would shampoo your carpet.
  3. DO NOT use Bruce Hardwood & Laminate Floor Cleaner (formerly Bruce Dura-Luster No-Wax Floor Cleaner) on wax finish floors.
  4. NEVER CLEAN OR WET MOP WITH WATER.  Water may dull the finish and permanently damage the floor.
  5. Do not use any wax or cleaner that must be mixed with water such as oil soap, as this may ruin your floor and result in a loss of warranty.
For all Bruce Hardwood Floors
  1. Area rugs are recommended in front of kitchen sinks, at all pivot points and within high-traffic areas.  Do not use rugs with solid rubber or vinyl backings.  The rugs must be made of a breathable material to prevent moisture entrapment.
  2. Use interior and exterior doormats at all entrances to collect dirt and moisture and prevent it from being tracked onto the floor.
  3. Protect your floor from direct sunlight.  Use curtains and UV resistant film on large glass doors and windows.  Move area rugs occasionally as they block sunlight and may give the appearance of discoloring under the rug.
  4. Keep animal nails trimmed to minimize finish scratches.
  5. Do not damage your floor with shoes having heel taps or sharp objects protruding from the sole such as rocks, exposed nails and gravel.
  6. Avoid walking on wood floors with spike- or stiletto-heeled shoes.  Spike or stiletto high-heels must be properly maintained to prevent damage from the steel heel support.  Bruce will not accept claims from damages which arise from such exposure.
  7. Do not roll or slide heavy objects directly upon the floor.  When moving appliances or heavy furniture, consider laying a protective covering on your floor and gently "walk" the item across it.  Carpet or cardboard is not adequate to prevent surface compression scratches.
  8. Use Bruce Floor Protector Pads under all furniture and make certain to keep them clean and well maintained.
  9. Certain types of casters on furniture may damage hardwood flooring.  Barrel-type caster wheels or wide, flat glides are best for protecting your hardwood floor.  If your furniture does not have the right type of caster, we recommend that you change them.
  10. Replace hard, narrow furniture rollers with wide rubber rollers.
  11. Keep the relative humidity in your home between 35% and 55%.
Periodic Care for Bruce Dura-Satin (Wax) Finish Floors:
 
Buffing your hardwood floor between waxing will restore the original sheen.  Large, heavyweight buffing machines impart a much higher sheen to wax finish than small, lightweight machines.  Use a fiber bristle brush attachment only.  It may be desirable to wax the floor slightly more often in drier climates, during the winter, and in heavy traffic areas.
 
Quick-Fix Tips:
 
For Bruce Dura-Luster, Dura-Luster Plus and Permion Finish Floors
 
Spots Caused by Food/Water/Animals
  • Apply Bruce Hardwood & Laminate Floor Cleaner (formerly Bruce Dura-Luster No-Wax Floor Cleaner) to a clean soft cloth.
  • Rub the area to remove the spot or stain.
  • More stubborn spots may require additional cleaning with Bruce Clean 'n' Strip, followed by cleaning with Bruce Hardwood & Laminate Floor Cleaner.
Grease/Lipsitck/Crayon/Ink Spots/Rubber Heel Marks
  • Apply Bruce Cleaner to a clean soft cloth.
  • Rub the area to remove the stain or spot.
  • If stain remains, rub with a cloth dampened with Bruce Clean 'n' Strip and follow by cleaning the area with Bruce Hardwood & Laminate Floor Cleaner.
Chewing Gum/Candle Wax
  • Apply a sealed plastic bag filled with ice on top of the deposit.
  • Wait until deposit becomes brittle enough to crumble off.
  • After deposit has been removed, clean entire area with Bruce Hardwood & Laminate Floor Cleaner.
Minor Abrasions/Scratches
  • Use a Bruce Touch-Up Kit, that blends with your factory stained floor color, in smaller areas.
  • Apply Bruce Fresh Finish™ or Bruce Low Gloss Fresh Finish when larger areas are reconditioned.
Deep Scratches/Gouges
  • Individual planks, strips or parquets that are heavily gouged or damaged can be replaced.
  • If needed, the entire floor can be refurbished by applying one or more coats of Bruce Fresh Finish or Bruce Low Gloss Fresh Finish.
Bruce Recommended Floor Care Products
 
Bruce Hardwood & Laminate Floor Cleaner:  A unique cleaner that lifts soil from the surface of the urethane finish without leaving a film.  Simply apply the cleaner onto a clean cloth for cleaning small areas or spray directly onto the floor and use a Bruce swivel-head mop with microfiber cover for cleaning the entire area.  Another appropriate floor cleaner is Armstrong Hardwood & Laminate Floor Cleaner
 
Bruce Fresh Finish:  Fresh Finish is an easy do-it-yourself touch-up for all urethane-finished floors.  A great alternative to sanding and recoating, it restores the original gloss level of your floor even after years of traffic and wear.  Another recommended urethane top-coat is Armstrong Restore.  Fresh Finish and Restore are available in two gloss levels - regular gloss for semi to high gloss floors and low gloss for ultra low to low gloss floors.
 
Bruce Clean 'n' Strip:  A cleaner specifically designed for the removal of petroleum-based stains and spills.  Used for removal of rubber heel marks, grease, wax and asphalt.  Simply apply to a clean, dry cloth and wipe the stain free from the finish.  Another appropriate spot cleaner/wax remover is Armstrong Wipe Clean.
 
Bruce Hardwood & Laminate Cleaning System:  A convenient cleaning kit with all the components for hassle-free cleaning of all urethane-finished floors.  Kit includes one hardwood and laminate floor cleaner; one swivel-head mop that collapses for easy reach under furniture and appliances and two microfiber mop covers that are machine washable.  The Armstrong Hardwood & Laminate Cleaning System kit may also be used.
 
Bruce or Armstrong Replacement Mop Covers:  Soft, absorbent, replaceable mop covers are available for quick and easy replacement on the swivel-head mops.  Covers are machine washable.
 
Touch-Up Kit:  Used for blending scratches and nicks on Bruce hardwood floors.  The kit contains touch-up markers and filler sticks that blend with Bruce factory-finished stains plus complete instructions and materials to easily repair many problems.
 
Acrylic Filler:  Designed to conveniently fill gaps, small openings and broken edges.  Simply apply the material on the area to be repaired and wipe away excess with a damp towel.
 
 
Armstrong Customer Relations and Technical Services:
1 800 233 3823
 
PLEASE SEND CORRESPONDENCE TO:
Customer Relations and Technical Services
Armstrong World Industries, Inc.
PO Box 3001, Lancaster, PA 17604-3001